Name

Email

Date

1. Which of the following is a form of communication in a professional setting?

• Texting

• Emails

• Social media posts

• Handwritten notes

2. What is the correct way to greet someone in a formal business email?

• Dear [Name]

• Hey [Name]

• What's up [Name]?

• [Name], hello!

3. Which of the following is an appropriate action when someone gives feedback?

• Argue with the person

• Ignore the feedback

• Thank them and consider their point of view

• Immediately change everything you were doing

4. Which of the following is considered good time management?

• Doing tasks randomly throughout the day

• Focusing only on urgent tasks

• Planning your tasks and prioritizing effectively

• Leaving everything until the last minute

5. What is the best way to resolve a conflict in a team?

• Ignore the issue

• Discuss the issue calmly and respectfully with the team

• Let the manager handle it

• Complain to others in the team

Please check the box below to proceed