Professional Exam

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1. What is the primary goal of effective time management?

• a) Completing tasks faster

• b) Prioritizing tasks and meeting deadlines

• c) Avoiding challenging tasks

• d) Multitasking

2. Which of the following is an example of active listening?

• a) Interrupting to share your ideas

• b) Nodding and asking clarifying questions

• c) Avoiding eye contact

• d) Thinking of a response while the other person speaks

3. What does SMART in goal setting stand for?

• a) Specific, Measurable, Attainable, Relevant, Time-bound

• b) Smart, Manageable, Accurate, Realistic, Timely

• c) Special, Measurable, Agreeable, Realistic, Tangible

• d) Significant, Motivating, Achievable, Relevant, Tested

4. Which document is typically used to communicate project goals and milestones?

• a) Project Charter

• b) Resume

• c) Marketing Plan

• d) Personal Statement

5. What is the best way to handle workplace conflict?

• a) Ignore the issue and hope it resolves itself

• b) Escalate the problem immediately

• c) Discuss the issue directly and professionally with the other person

• d) Complain to coworkers

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