Restaurant Service Quality Meeting Minutes

Date: January 15, 2075
Time: 3:00 PM - 4:30 PM
Location: Conference Room, [Your Company Name]

1. Attendees

• [Your Name], Manager

• John Doe, Head Chef

• Jane Smith, Customer Service Supervisor

• Emily Johnson, Operations Manager

2. Agenda

1. Review of Customer Feedback Reports (December 2074)

2. Action Plan for Addressing Common Complaints

3. Updates on Employee Service Training

3. Meeting Notes

1. Review of Customer Feedback Reports

1. Summary:

   • 85% positive feedback received for December 2074.

   • Most common complaint: Slow service during peak hours.

2. Decision:

   • Increase floor staff by 10% during weekends.

   • Pilot test new table management software.

2. Action Plan for Addressing Common Complaints

• Actions:

  • Train staff on multitasking and prioritization.

  • Adjust seating arrangements to optimize server coverage.

3. Updates on Employee Service Training

• Progress:

  • 70% of staff completed the advanced service training module.

  • The remaining 30% is to complete training by February 15, 2075.

4. Action Items

1. [Your Name] to contact the vendor for a table management software demo by January 25, 2075.

2. John Doe to revise kitchen workflow to improve order preparation times.

3. Jane Smith to schedule follow-up training sessions for the remaining staff.

5. Next Meeting

Date: February 10, 2075
Time: 3:00 PM

Prepared by:
[Your Name]
Manager, [Your Company Name]
[Your Email]

Restaurant Meeting Minute @ Template.net