Free Restaurant Service Quality Meeting Minute Template
Restaurant Service Quality Meeting Minutes
Date: January 15, 2075
Time: 3:00 PM - 4:30 PM
Location: Conference Room, [Your Company Name]
1. Attendees
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[Your Name], Manager
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John Doe, Head Chef
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Jane Smith, Customer Service Supervisor
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Emily Johnson, Operations Manager
2. Agenda
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Review of Customer Feedback Reports (December 2074)
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Action Plan for Addressing Common Complaints
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Updates on Employee Service Training
3. Meeting Notes
1. Review of Customer Feedback Reports
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Summary:
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85% positive feedback received for December 2074.
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Most common complaint: Slow service during peak hours.
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Decision:
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Increase floor staff by 10% during weekends.
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Pilot test new table management software.
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2. Action Plan for Addressing Common Complaints
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Actions:
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Train staff on multitasking and prioritization.
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Adjust seating arrangements to optimize server coverage.
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3. Updates on Employee Service Training
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Progress:
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70% of staff completed the advanced service training module.
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The remaining 30% is to complete training by February 15, 2075.
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4. Action Items
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[Your Name] to contact the vendor for a table management software demo by January 25, 2075.
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John Doe to revise kitchen workflow to improve order preparation times.
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Jane Smith to schedule follow-up training sessions for the remaining staff.
5. Next Meeting
Date: February 10, 2075
Time: 3:00 PM
Prepared by:
[Your Name]
Manager, [Your Company Name]
[Your Email]