Hotel Cashier Resume
Address: [Your Address]
Phone: [Your Number]
LinkedIn: https://www.linkedin.com/in/your_own_profile
Objective
Friendly and detail-oriented Hotel Cashier with over 5 years of experience providing exceptional guest service and managing financial transactions. Adept at handling cash, credit, and electronic payments while ensuring accuracy and maintaining a positive guest experience. Seeking to contribute my skills and expertise to a dynamic hotel team.
Professional Experience
Hotel Cashier
Sunset Beach Resort, Miami, FL
January 2053 – Present
Processed guest check-ins and check-outs, ensuring accurate billing and payment processing.
Managed daily cash transactions and balanced cash drawer at the end of each shift, maintaining 100% accuracy in financial records.
Answered guest inquiries regarding charges, reservations, and hotel services courteously and professionally.
Coordinated with hotel staff to address guest concerns and special requests, enhancing overall guest satisfaction.
Assisted in handling and processing credit and debit card transactions, and maintaining security protocols.
Monitored and ensured compliance with hotel policies and procedures to ensure smooth financial operations.
Hotel Cashier
Grandview Hotel, Orlando, FL
June 2050 – December 2052
Managed cash register, processed room payments, and provided detailed receipts to guests.
Supported front desk operations by assisting with guest check-ins and providing information on hotel amenities.
Balanced cash register and daily transaction reports, ensuring all discrepancies were resolved promptly.
Worked closely with the accounting department to reconcile billing discrepancies and ensure proper billing procedures.
Ensured the confidentiality of guest payment information while maintaining high security standards.
Skills
Cash handling and balancing
Point-of-sale (POS) systems
Strong communication and customer service
Billing and invoicing
Financial record-keeping
Conflict resolution and problem-solving
Time management and multitasking
Knowledge of hotel operations and services
Education
High School Diploma
Sunrise High School, Miami, FL
Graduated: May 2050
Certifications
Languages
English (Fluent)
Spanish (Conversational)
References
Available upon request.
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