Patient Satisfaction Evaluation Checklist

Ease of scheduling appointments.

Timeliness of appointment confirmation.

Availability of preferred dates and times.

Efficient check-in process upon arrival.

Cleanliness of waiting and examination areas.

Comfort and accessibility of seating and amenities.

Availability of parking or public transport options.

Clear signage and directions within the facility.

Friendliness and professionalism of front desk staff.

Courteousness and empathy were shown by the medical staff.

Effective communication during interactions.

Respect for patient privacy and confidentiality.

Time spent by the provider to explain the diagnosis and treatment.

Provider’s ability to answer patient questions thoroughly.

Perception of provider’s knowledge and expertise.

Clear communication of follow-up care instructions.

Satisfaction with the effectiveness of the treatment.

Minimal waiting times for procedures or treatments.

Adequate pain management or comfort measures.

Accessibility of prescribed medications or resources.

Opportunity to provide feedback on the experience.

Timeliness and effectiveness of follow-up appointments.

Resolution of concerns or issues raised by the patient.

Overall satisfaction with the care received.