Program objectives are clearly defined and measurable.

The program is tailored to meet the needs of the target population.

The program structure is well-organized and easy to follow.

Staff roles and responsibilities are clearly outlined.

The program is accessible to the intended population.

There are clear communication channels for individuals to reach out.

Outreach efforts are sufficient to raise awareness about the program.

Participants can easily access the services provided.

Services provided are consistent with program goals.

Program interventions are evidence-based and effective.

Services are delivered in a timely and professional manner.

Participants receive appropriate follow-up care and support.

Staff are appropriately trained and qualified for their roles.

Staff receive ongoing professional development and training.

Staff demonstrate the necessary skills and knowledge for the program.

Supervision and support are available to staff members.

Participants are satisfied with the services they receive.

The program respects participants’ confidentiality and privacy.

Participants feel supported and heard throughout the process.

Participants would recommend the program to others.

The program achieves its stated goals and objectives.

There is evidence of improvement in participants’ mental health.

The program has a positive impact on the community.

Outcomes are regularly assessed and used to improve the program.