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ASSESSING THE SUPPORT ACTIVITIES IN THE VALUE CHAIN 

[COMPANY NAME]

[COMPANY ADDRESS]

[PHONE NUMBER]

[EMAIL ID]

Instructions: Please indicate the status of the required item on the right side of the chart. Add comments regarding the item, if any.

A. ACQUISITION OF RESOURCES

STATUS

REMARKS

Development of Alternatives for Required Resources

Standards/Specifications for Lease or Purchase Decision-Making

Systematic and Operative Procedures for Large Capital Expenditures  

Resources Available:
Readily
Lowest Probable Cost
Satisfactory Quality

Relationships with Suppliers

B. TECHNOLOGY DEVELOPMENT

STATUS

REMARKS

Product and Process Creativity; New Methods; Progression

Interdepartmental and Inter-Employee Relationships  

Eligibility of Employees

Standard Quality of Workplace Facilities

Up-to-Date Technological Developments and Attached Activities

Motivation Thru Organizational Culture

Originality and Innovation as Primary Values in the Organization

C. HUMAN RESOURCE MANAGEMENT

STATUS

REMARKS

Efficient Procedures: 

Hiring 

Selection

Orientation

Training

Availability and Usefulness of Employee Promotion Policies

Employee Motivation, Job Commitment, and Job Satisfaction

Minimization of Absenteeism

Presence of Work Unions

Diligent Participation of Managers and Technical Personnel in Important Work Matters

Reward System for Outstanding Well-Performing Employees

D. ORGANIZATION INFRASTRUCTURE

STATUS

REMARKS

Determination of Possible External Opportunities and Threats

Strategic Planning for the Accomplishment of Organizational Goals

Arrangement and Integration of Value Chain Activities

Low-Cost Funding for Capital Expenditures

Good Public Image (Responsible Corporate Citizen)

Information System Providing Precision and Up-to-Date Information on Environmental Trends and Competitive Conditions

Information System Supporting  Strategic and Operational Decision Making 

Good Relationships with Stakeholders (Including Public Policy Makers and Interest Groups)