Apology Letter for Mistake to Client

Apology Letter for Mistake to Client in Word, Google Docs, PDF, Apple Pages, Outlook

Download this Apology Letter for Mistake to Client Design in Word, Google Docs, PDF, Apple Pages, Outlook Format. Easily Editable, Printable, Downloadable.

Apologize to a client for the unacceptable behavior you’ve displayed or some other misconduct to keep your professional relationship. To help you, download our premium apology letter for free. This file is ready-made and well-formatted for your convenience. It is also print and digital ready.

APOLOGY LETTER FOR MISTAKE TO CLIENT

[DATE]

Dear [RECIPIENT NAME],

The purpose of this letter is to convey to you my sincere apologies for the inconvenience you have experienced as a result of the mistake in the delivery of your order. The only possible explanation I can give is that we have experienced a labor strike which caused a total shutdown of our operations for at least [NUMBER] days, and as a result some of our employees have been retrenched, forcing us to hire new employees who are unfamiliar with some of the previously placed orders. I have sent a notification regarding a possible delay of your order, but I did not expect that there will be any mistake in the actual delivery of the order. 

I understand that the delivery of your order is pivotal for the manufacturing of some of your main product lines. Due to this mistake, and as a testament to the value that we place on our customers, we are going to grant you a 20% discount on the odder value and an option to pay the balance in [NUMBER] of equal monthly  installments. 

I would like to assure you that this kind of oversight is not typical of our [YOUR COMPANY NAME]. I guarantee that we will continue to provide you with a high standard of service and that we will always value you as our esteemed customer.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]

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