Business Apology Letter Template

Business Apology Letter Template in Word, Google Docs, PDF, Apple Pages, Outlook

Download this Business Apology Letter Template Design in Word, Google Docs, PDF, Apple Pages, Outlook Format. Easily Editable, Printable, Downloadable.

BUSINESS APOLOGY LETTER

[DATE] 

Dear [RECIPIENT NAME],

This letter is to kindly offer you our sincerest apology for our failure to deliver your orders as scheduled. We were supposed to deliver your orders dated [DATE 1] to your warehouse at [ADDRESS] on or before [DATE 2]. Unfortunately, we were met with an unexpected power failure in our assembly line last [DATE 3] and our operation came to a stop for [NUMBER] days. As a result, your orders were delivered [NUMBER 1] days late from its schedule.

We take full responsibility for any inconvenience it may have caused on your end. As a form of restitution, we will provide you with a [NUMBER]% discount on the purchase price and we will allow your payment to be made in 6 equal monthly installments. 

Again, we deeply apologize for the delayed delivery. We assure you that this is not usual in the level of customer service of [YOUR COMPANY NAME]. We guarantee that your next order will be delivered on time. 

Regards,

[YOUR SIGNATURE] 

[YOUR NAME]

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