Dental Coordinator Resume

DENTAL COORDIANATOR RESUME

JOEL C ALBRIGHT

CONTACTS

877 Jehovah Drive Fredericksburg, VA 22408

(540) 408-5276

joel@mnomail.com

joel.com

CAREER OBJECTIVE

To obtain a Dental Coordinator position in a highly-established firm that will help to enhance my career.

ACADEMIC QUALIFICATIONS

Bachelor's Degree in Dental Hygiene, 2012

Occidental College, Los Angeles, CA

PROFICIENCY

• Basic Math
• Safety
• Mapping
• Maintenance
• Handling

EMPLOYMENT

Dental Coordinator, 2016 – Present

All care dental

• Counseled Dental /Orthodontic Auxiliaries when necessary to improve maximum job performance/ resolve conflicts and job satisfaction.
• Coordinated with the Dental Market Manager and the Corporate Marketing team to ensure brand consistency, coordination of message and the highest standards for external communications.
• Assisted the Administrative Manager in the hiring, orientation, and training of non-MD administrative personnel.
• Coordinated schedule with a customer service representative.
• Provided feedback to the Administrative Manager that resulted in counseling, coaching, and discipline of dental non-MD staff.

Dental Coordinator, 2014 – 2016

Ondonte Dental

• Ensured all co-payments are collected and payment schedules and financial notes were updated in dental practice management software.
• Performed all other tasks assigned by Administrative Manager, Dental Director, and Administrative Director.
• Provided functional guidance and immediate support to non-MD administrative support staff.
• Participated in the coordinating activities of the Pediatric Dentistry/Orthodontic Department.
• Coordinated large treatment plans and financial plans for patients.

Dental Coordinator, 2012 – 2014

Aria Dental

• Coordinated all Dental/Orthodontic Auxiliary Employee Evaluation.
• Ensured confirmation calls were being made to patients on a daily basis and that their status was updated correctly in the dental practice management software real time.
• Worked with Administrative Manager to create variance reports.
• Reported clinical time and vacation time for each provider to Administrative Manager.
• Served as primary contact for issues relating to service and staff performance; collaborated with the Administrative Manager to resolve all performance issues.

PROFESSIONAL SKILLS

• Exceptional experience in the area of coordinating employees in a clinical dental setting.
• Familiar with Operating Room procedures.
• Familiar with the standard pediatric dental procedures and techniques.
• Profound knowledge of dental and medical practice management, electronic charting, and digital radiography systems.
• Outstanding knowledge of SalesForce.com and Marketo software.
• Deep knowledge of design, development, content generation and delivery, via various methodologies, on-going dental business unit customer communications.
• Sound knowledge of coordinating with Surgical Support Services and physicians any upcoming surgeries, utilizing Surgicenter for maximum efficiency.
• Proficient in common PC computer software including Microsoft Word, PowerPoint, Excel, Access, and Outlook.
• Proficient in office equipment usage.
• Immense ability to identify problems and develop satisfactory resolutions.