Customer Services Manager Cover Letter Template

CUSTOMER SERVICES MANAGER COVER LETTER

October 02, 2067

James H. Jones
Human Resources Manager 
Manderly Inc.
1461 Walkers Ridge Way
Burr Ridge, IL 61257

Dear Mr. Jones,

Greetings to you and to the entirety of Manderly Inc. My name is Dolores M. Bright from Fort Lauderdale, Florida. The purpose of this letter is to summarize the contents of my resume and to express my interest in being the next Customer Services Manager of your company. I trust that my experience is enough to hit the specifications of your qualifications checklist.    

The customer service industry has always been my field of focus ever since college. I earned my Master's Degree in Customer Care Management at Skyline College. My Master's Degree served as a launching pad for me to start my career as a Customer Services Manager. I first lend my services as a Customer Services Manager at Immedion LLC, where I regularly delegated CSR and FSR staff activities. Other than that, I was able to learn more factors about this job that I haven't grasped during my college days. After my time at Immedion LLC, I took another opportunity at Everbrite LLC as a Customer Services Manager as well. I maintained the privacy and confidentiality between the interactions of the customers and CSRs, proposed strategic plans to improve the customer service operations, and collaborated with the Retail Risk and Administration Management Team to maintain the policy and standard procedures. The most recent company that I worked for was the prestigious Lehigh Hanson, where I complied with SMC policies, ensured that the company took advantage of effective synergies, and successfully recruited and mentored competent CSRs.

With all the wisdom and experience I have observed as a tenured Customer Services Manager for years, I am more than ready to share them with your company and fulfill the designated duties and obligations. You can contact me through my contact number or email address at any time in case you're willing to invite me for an interview. I am hoping to hear from your company soon. Thank you for your time and more power to Manderly Inc.  

Respectfully, 

Delores M. Bright
(786) 218-6670
delores@mnomail.com