Call Center Supervisor Cover Letter

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CALL CENTER SUPERVISOR COVER LETTER

[October 29, 2094]

[Georgia Garrett]
[Human Development Manager]
[10th Floor, E-spired Business Building]
[Muskegon, MI, 49441]

Dear [Ms. Garrett],

As a highly motivated individual with [4 years] of experience in the call center field, I am very interested in applying for the vacant Call Center Supervisor position in [VCC Solutions]. Having thoroughly read your job description, I am positive that I am the perfect candidate for this role. I am eager to continue my career with your growing company who can help me advance in this field.

In my particular role as a Call Center Supervisor, I was able to obtain extensive experience in providing sales support and customer service. I have previously worked for [three companies] who are also in this industry, namely [Global Solutions Network Inc., The Hershey Company, and GC Services]. The aforementioned companies have me well-equipped with the knowledge and skills that I wish to share in [VCC Solutions]. I am very knowledgeable with quality tools and processes, call center management tools and principles, and ACD software and its uses. I excel in staffing, scheduling staff, daily scheduling, and addressing multiple issues simultaneously. Moreover, I am reliable, organized, and results-oriented individual who is capable of motivating and leading a cross-functional team.

I have attached a copy of my resume as requested. You may call me [any time] from [Monday] to [Saturday]. Please do not hesitate to contact me regarding my application. You may reach me through my mobile number and email provided below. Thank you for your time and consideration. I look forward to hearing from you.

Respectfully,

[Robert A. Durham]
[(302)-777-3708]
[robert@pqrmail.com]