Help Desk Analyst Cover Letter

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HELP DESK ANALYST COVER LETTER

[March 03, 2050]

[Thomas E. Spencer]
[Hiring Manager]
[1135 Jessie Street]
[Cambridge, OH 43725]

Dear [Mr. Spencer],

I read your job posting about the available Help Desk Analyst position for your company. I become interested and immediately updated my resume that is attached to this letter for you to take into consideration. As an experienced Help Desk Analyst, I am confident that I am the best option for the position.

I have been working as a Help Desk Analyst for over [five years] now. I have extensive knowledge of installing and updating software, hardware, and computer applications. I am also skilled in building a friendly conversation with our end users while configuring how to solve his problem. My excellent customer service skills allowed me to develop trust with a lot of customers, which helped me in asking further questions about their issues. Building good customer relationships also will enable me to talk and educate them on some basic installation, maintenance, and upgrade of their computer hardware, software, and applications.

I believe that my excellent customer service and my extensive knowledge of troubleshooting and computer diagnostics are beneficial for your company. I hope to receive a call from you to set a date to discuss what can I offer for your company. You can call me at any time of the day. Thank you for your time and consideration.

Respectfully,

[Evangeline D. Mooney]
[651-735-5520]
[EvangelineDMooney@rhyta.com]