Help Desk Manager Cover Letter Template

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HELP DESK MANAGER COVER LETTER

[DATE]

[RECIPIENT’S NAME]
[ADDRESS]
[CITY/STATE]
[ZIP CODE]

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Dear [MR/MS] [RECIPIENT’S NAME],

I am writing this letter with a keen interest in securing the unoccupied Help Desk Manager position that your job advertisement at [Google for Jobs] is stating. With my strong experience in leading the help desk team to emphasize top-notch and cutting edge customer service in a timely and orderly manner, I feel confident that your company, [Kaleidoscope Services Inc.], would significantly benefit from the skills and credentials that I can partake.

With my broad range of computer proficiency, my [master’s degree] in [hospitality] positioned me to be committed to this challenging job. I have managed a [20]-member help desk for [Leidos], responsible for overseeing the daily process of providing high-quality customer service. I have recruited, mentored, and trained at least [40] current help desk personnel of [York Risk Services Group], making them a competitive customer service company. On top of that, I have introduced and established new technical and security response procedures and resulted in the growth of customer response by [48%].

With my experience in help desk managing plus my credentials, I could surpass your expectations for the job. I look forward to discussing with you as to what I can do for the company at your most convenient time.

Respectfully,

[SIGNATURE]
[NAME]
[ADDRESS]
[CONTACT NUMBER]