Denial of Request for Quarterly Billing Template

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DENIAL OF REQUEST FOR QUARTERLY BILLING

[DATE]

Dear [RECIPIENT NAME],

We recently received a letter from you regarding your request that we bill you on a quarterly basis instead of the current set-up which is on a monthly basis. However, we regret to inform you that we will have to deny your request at this time.

We welcome you as one of [YOUR COMPANY NAME]’s newest customers. Your trust in us is truly appreciated. As much as we would like to lend you top quality service, we at the firm believe that approving your request would be unfair to all of our other clients who need to resolve issues regarding their accounts within [NUMBER] days. In addition, granting a request similar to yours to all of our customers would lead to our firm’s early termination.

We thank you for your time. We are hoping for your understanding with regard to the firm’s decision as to your request. Your account is always welcome to be opened on our firm following the regular billing basis and you can be assured that we will continue to offer you quality products and services. Rest assured that if our terms change in the near future and if we consider payments on a quarterly basis, we shall inform you immediately.

If you have further inquiries, please do not hesitate to contact me at [YOUR PHONE NUMBER] or send me a message at [YOUR EMAIL ID].

Regards,

[YOUR SIGNATURE]

[YOUR NAME]