Free Bank Letter for Bank Charges Refund

Edward Ruiz
612 Melody Lane
Richmond, VA 23222
Phone: 222 555 7777
Email: ruiz@email.com
August 15, 2062
Mr. Vincent Alexander
Customer Service Representative
Crown Bank
163 Monroe Avenue
Richmond, VA 23222
Dear Mr. Alexander,
I hope this letter finds you well. I am writing to request a refund of certain bank charges or fees that have been recently debited from my account. Upon reviewing my account statement, I noticed several unwarranted charges for services that were not utilized or authorized by me.
Specifically, I would like to request a refund of the following charges:
• $25.00 for overdraft fee on July 20, 2062
• $10.00 for monthly account maintenance fee on August 1, 2062
I believe these charges were made in error and do not reflect my actual account activity. As a valued customer, I kindly request that you investigate this matter and refund the total amount of $35.00 to my account as soon as possible.
Attached to this letter are copies of my account statements highlighting the aforementioned charges for your reference and review.
I would appreciate your prompt attention to this matter. Should you require any further information or clarification, please do not hesitate to contact me.
Thank you for your understanding and cooperation. I look forward to a swift resolution and a refund of the disputed charges.
Sincerely,
Edward Ruiz
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