Performance Expectation Statement HR
Performance Expectation Statement
Employee Name: Elizabeth Hopkins
Position: [Your Position]
Department: Design Department
Supervisor: [Your Name]
Review Period: January 1, 2053 - December 31, 2053
Job Responsibilities
Primary Duties and Responsibilities
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Conduct outbound sales calls to prospective clients.
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Achieve monthly sales targets set by the sales manager.
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Maintain accurate and up-to-date records of sales activities in the CRM system.
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Attend weekly sales meetings and provide updates on sales progress.
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Collaborate with the marketing team to develop sales materials and strategies.
Secondary Duties and Responsibilities : As needed by the department or organization.
Performance Standards
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Key Performance Indicators (KPIs):
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Achieve a minimum of $50,000 in monthly sales revenue.
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Maintain a conversion rate of at least 20% on sales calls.
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Respond to client inquiries within 24 hours.
Quality Standards
Maintain a high level of quality in all interactions with clients and adhere to the company's customer service standards.
Professional Behavior and Conduct
Professionalism: Be punctual, dress professionally, and communicate respectfully with colleagues and clients.
Teamwork and Collaboration: Collaborate effectively with the sales team, providing support and sharing best practices.
Compliance and Ethics
Compliance: Adhere to all company policies and procedures, including the Code of Ethics and Sales Conduct.
Confidentiality: Protect the confidentiality of client information and sensitive company data.
Development and Improvement
Professional Development: Seek opportunities for professional growth, including attending relevant sales training sessions and acquiring product knowledge.
Performance Review
Performance Evaluation: Performance reviews will be conducted quarterly, with a formal annual review.
Feedback and Coaching: Expect to receive regular feedback from your supervisor, and take advantage of coaching sessions to address performance and development.
Acknowledgment
I acknowledge that I have read, understand, and agree to the performance expectations outlined in this statement. I am committed to meeting and exceeding these expectations to the best of my ability.
Employee's Signature: ___________________________ Date: _______________
Supervisor's Signature: __________________________ Date: _______________
