Scoring Scale
4 - Excellent: Exemplary performance, consistently exceeding expectations.
3 - Good: Satisfactory performance with occasional areas for improvement.
2 - Average: Adequate performance, meeting basic standards.
1 - Poor: Subpar performance, requiring immediate attention.
Criteria | Excellent | Good | Average | Poor |
---|---|---|---|---|
Timing of Payments | Payments are always made on time or early | Most payments are made on time | Sometimes tardy on payment dates | Consistently late on payments |
Accuracy of Payments | No errors in payment calculations and always the exact amount | Occasional minor errors in payment calculations | Frequent errors in payment calculations | Consistent and significant errors in payment calculations |
Ease of Navigation | The payments system is straightforward and easy to use | Some parts of the payments system are confusing but it is still usable | The payments system is hard to navigate and is not intuitive | The payments system is unusable and extremely confusing |
Documentation | All payment processes are well-documented and easy to understand | Most of the payment processes are documented | Some payment processes are documented | Payment processes are not documented |
Templates
Templates