Free Complaint Log Template
Complaint Log
A centralized log for tracking customer complaints. The log serves to aid in the identification and resolution of recurring issues.
Prepared by: [YOUR NAME]
Date: March 08, 2050
Company: [YOUR COMPANY NAME]
Log Overview
[DATE]
|
Contact Information |
Complaint Nature |
Date of Complaint |
Resolution Status |
|---|---|---|---|
|
[YOUR COMPANY NUMBER] |
Billing discrepancy |
March 03, 2050 |
Under investigation |
|
[YOUR COMPANY NUMBER] |
Wait time |
March 04, 2050 |
Resolved |
|
[YOUR COMPANY NUMBER] |
Service quality |
March 05, 2050 |
Pending |
|
[YOUR COMPANY NUMBER] |
Facility Cleanliness |
March 06, 2050 |
In progress |
|
[YOUR COMPANY NUMBER] |
Appointment Scheduling |
March 07, 2050 |
Resolved |
Reminders/Notes
-
Monitor and update complaint status regularly
-
Ensure all contact information is accurate and up-to-date
