A centralized log for tracking customer complaints. The log serves to aid in the identification and resolution of recurring issues.
Prepared by: [YOUR NAME]
Date: March 08, 2050
Company: [YOUR COMPANY NAME]
Log Overview
[DATE]
Contact Information | Complaint Nature | Date of Complaint | Resolution Status |
---|---|---|---|
[YOUR COMPANY NUMBER] | Billing discrepancy | March 03, 2050 | Under investigation |
[YOUR COMPANY NUMBER] | Wait time | March 04, 2050 | Resolved |
[YOUR COMPANY NUMBER] | Service quality | March 05, 2050 | Pending |
[YOUR COMPANY NUMBER] | Facility Cleanliness | March 06, 2050 | In progress |
[YOUR COMPANY NUMBER] | Appointment Scheduling | March 07, 2050 | Resolved |
Reminders/Notes
Monitor and update complaint status regularly
Ensure all contact information is accurate and up-to-date
Templates
Templates