Memo: Billing Matters Update

To: All Department Heads
From: [SENDER'S NAME]
Date: [Date]
Subject: Payment Requests, Invoices & Updates On Billing Matters

Dear All Department Heads,

We hope this memorandum finds you well. We're reaching out to you today to share important updates regarding our billing practices. We understand the integral role that clarity and transparency in billing issues play in enhancing trust and efficiency.

Firstly, we'd like to note that all payment requests and invoices will now be made accessible online through our secure platform. This digital transition aims to streamline our processes and ensure that all communications related to billing are easy to track and access. Directors are kindly expected to onboard their subordinates into this system as quickly as possible for a seamless transition.

Secondly, we’ve received your feedback on late-issued invoices and have taken steps to address this matter. Our team is committed to issuing all invoices within three working days following the completion of a transaction. We anticipate that this change will provide ample time for departments to manage their expenses and alleviate any potential payment delay issues.

Lastly, later in the week, we’ll be hosting a briefing session to provide comprehensive guidance on adapting to the new invoicing platform and billing procedures. We encourage each department to have a representative attend this session for a well-informed transition. Further details will be shared in due course.

Thank you for your understanding and cooperation as we make these important changes to our billing procedures. Our continuous aim is to improve our systems for convenience and efficiency, ultimately benefiting the entirety of [YOUR COMPANY NAME].

Please do not hesitate to reach out should you need any further clarification or have any queries concerning the information enclosed in this memo.

Best regards,

[SENDER'S NAME]
[YOUR POSITION]
Billing and Finance Department
[YOUR COMPANY EMAIL]

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