This rubric provides a comprehensive review of a trainees' sales performance including the effective use of sales strategies, achievement of sales targets, interaction with customers, and knowledge of products.
Criteria | Unsatisfactory | Satisfactory | Good | Exceptional |
---|---|---|---|---|
Sales Strategy | Does not effectively use a sales strategy | Shows basic understanding of sales strategy | Demonstrate a good grasp of sales strategy | Effectively uses and shows deep perceptive of sales strategy |
Sales Performance | Fails to meet sales targets | Generally meets sales targets, with some occasional exceptions | Consistently meets sales targets | Consistently exceeds sales targets |
Customer Interaction | Struggles with effective customer interaction | Competent in customer interaction with room for improvement | Good at interacting with customers; builds strong relationships | Exceptional at building relationships with customers; has several repeat customers |
Product Knowledge | Does not have adequate knowledge about products | Has adequate knowledge about products | Has good knowledge about the products and can answer most customer queries | Has deep knowledge about products; is considered a go-to for customer queries |
Prepared By: [Your Name], [Your Job Title]
Date: [Month, Day, Year]
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