Medical Receptionist Resume
Medical Receptionist Resume
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I. Personal Information
Age: [AGE]
Date of Birth: [DATE OF BIRTH]
Address: [YOUR ADDRESS]
Marital Status: [STATUS]
Nationality: [NATIONALITY]
Language(s): [LANGUAGE]
LinkedIn Profile: https://www.linkedin.com/in/your_own_profile
II. Professional Summary
Dedicated and detail-oriented medical receptionist with [Number of Years experience providing exceptional administrative support in healthcare settings. Proficient in managing patient inquiries, scheduling appointments, and maintaining organized patient records. Seeking to leverage my skills and expertise in a medical receptionist role at [Your Company Name] to contribute to efficient front desk operations and deliver outstanding patient care.
III. Professional Experience
Medical Receptionist [Your Company Name], [City, State] [Month, Year] - Present
Greet and check-in patients upon arrival, ensuring a positive and welcoming experience.
Answer multi-line phone system, triage calls, and direct inquiries to appropriate staff members.
Schedule patient appointments, surgeries, and follow-up visits using [EMR/EHR] software.
Verify patient insurance coverage and collect co-payments accurately.
Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations.
Coordinate with medical staff to prioritize urgent patient needs and ensure timely responses.
Assist with administrative tasks such as filing, faxing, and scanning documents.
Collaborate with the billing department to resolve patient billing inquiries and discrepancies.
Train and mentor new reception staff on front desk procedures and customer service protocols.
IV. Education
Associate of Applied Science in Medical Office Administration, [University Name], [City, State] [Month, Year] - [Month, Year]
V. Skills
Proficient in medical terminology and EMR/EHR software systems.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Attention to detail and accuracy in data entry.
Ability to maintain composure in fast-paced and high-stress environments.
Knowledge of insurance verification and billing processes.
Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
VI. Certifications
Certified Medical Administrative Assistant (CMAA), American Association of Medical Assistants, 2050
VII. References
Available upon request.
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