Restaurant Refund Request Letter

[Date]

[Customer's Name]

[Customer's Address]

Dear [Customer's Name],

Thank you for bringing your recent dining experience to our attention. We sincerely apologize for the issues you encountered during your visit on [Date]. At [Your Company Name], we strive to provide excellent service and quality meals, and we regret that we fell short in this instance.

After reviewing your request and the details provided, we have decided to process a full refund of $[00]. This refund will be issued to your original payment method and should appear in your account within [00] business days.

We appreciate your feedback as it helps us improve our service and ensure that such issues do not occur in the future. To demonstrate our commitment to your satisfaction, we would also like to offer you a complimentary meal on your next visit. Please contact me directly to arrange this, and I will ensure that your next experience with us is exceptional.

Once again, we apologize for the inconvenience you experienced and appreciate your understanding. We look forward to the opportunity to serve you again and provide a dining experience that meets your expectations.

Sincerely,

[Your Name]

[Your Job Title]

[Your Company Name]

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