Entry Level Customer Service Resume

Entry Level Customer Service


I. Contact Information

Address:

[Your Company Address]

Contact Number:

[Your Company Number]

Email:

[Your Company Email]

LinkedIn:

https://www.linkedin.com/in/your_own_profile


I. Objective

Enthusiastic and adaptable individual eager to kickstart a career in customer service. Possessing strong communication skills and a customer-centric mindset cultivated through internships and volunteer work. Proven ability to handle inquiries, resolve issues, and collaborate effectively within a team environment. I am seeking an entry-level position where I can leverage my skills and passion for providing exceptional customer experiences while gaining valuable professional development opportunities.


II. Education

Degree: Bachelor of Arts

Institution: Communication Universit

Location: Anytown, Anytown, USA

Graduated: May 2055


III. Skills

  • Excellent communication skills, both verbal and written

  • Customer-centric mindset

  • Strong problem-solving abilities

  • Ability to work effectively in a team environment

  • Proficient in Microsoft Office Suite


IV. Experience

Customer Service Intern | Customer Solutions Inc., Anytown, USA June 2049 - August 2054

  • Assisted with handling customer inquiries via phone and email

  • Resolved customer issues promptly and effectively

  • Collaborated with team members to ensure the smooth operation of the customer service department

  • Provided support in maintaining a customer database and records

Volunteer Experience

Customer Service Volunteer Community Outreach Center, Anytown, USA September 2053 - December 2053

  • Greeted and assisted customers in a friendly and professional manner

  • Responded to customer inquiries and provided information about products/services

  • Assisted in organizing and managing events to enhance customer engagement

V. Certifications

  • Customer Service Excellence Certificate, Anytown Community College, Anytown, USA (July 2051)

  • Microsoft Office Specialist Certification, Anytown Technical Institute, Anytown, USA (April 2050)

VI. Awards

  • Outstanding Customer Service Intern, Customer Solutions Inc., Anytown, USA (August 2051)

  • Volunteer of the Year, Community Outreach Center, Anytown, USA (December 2050)

VII. References

Available upon request.



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