Entry Level Customer Service

I. Contact Information

I. Objective

Enthusiastic and adaptable individual eager to kickstart a career in customer service. Possessing strong communication skills and a customer-centric mindset cultivated through internships and volunteer work. Proven ability to handle inquiries, resolve issues, and collaborate effectively within a team environment. I am seeking an entry-level position where I can leverage my skills and passion for providing exceptional customer experiences while gaining valuable professional development opportunities.

II. Education

Degree: Bachelor of Arts

Institution: Communication Universit

Location: Anytown, Anytown, USA

Graduated: May 2055

III. Skills

• Excellent communication skills, both verbal and written

• Customer-centric mindset

• Strong problem-solving abilities

• Ability to work effectively in a team environment

• Proficient in Microsoft Office Suite

IV. Experience

Customer Service Intern | Customer Solutions Inc., Anytown, USA June 2049 - August 2054

• Assisted with handling customer inquiries via phone and email

• Resolved customer issues promptly and effectively

• Collaborated with team members to ensure the smooth operation of the customer service department

• Provided support in maintaining a customer database and records

Volunteer Experience

Customer Service Volunteer Community Outreach Center, Anytown, USA September 2053 - December 2053

• Greeted and assisted customers in a friendly and professional manner

• Responded to customer inquiries and provided information about products/services

• Assisted in organizing and managing events to enhance customer engagement

V. Certifications

• Customer Service Excellence Certificate, Anytown Community College, Anytown, USA (July 2051)

• Microsoft Office Specialist Certification, Anytown Technical Institute, Anytown, USA (April 2050)

VI. Awards

• Outstanding Customer Service Intern, Customer Solutions Inc., Anytown, USA (August 2051)

• Volunteer of the Year, Community Outreach Center, Anytown, USA (December 2050)

VII. References

Available upon request.

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