BPO Fresher Resume

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Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

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I. Objective

A detail-oriented and enthusiastic individual seeking a position as a Customer Service Representative to utilize strong communication skills and passion for assisting customers, while contributing to the organization's success.

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II. Education

Bachelor of Arts in Communication

[University Name]

2050

GPA: 3.8

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III. Skills

• Excellent verbal and written communication skills

• Strong problem-solving abilities

• Proficient in Microsoft Office Suite

• Ability to multitask and work efficiently under pressure

• Strong attention to detail

• Adaptability and quick learner

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IV. Experience

Intern

[Previous Company Name], [Month Year] - [Month Year]

• Assisted with various customer service tasks, including answering inquiries via phone and email

• Provided support to the team in handling customer complaints and resolving issues promptly

• Collaborated with team members to ensure customer satisfaction and retention

• Developed proficiency in using CRM software for data entry and tracking customer interactions

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V. Extracurricular Activities:

Member, University Debate Club, [Month Year]

• Actively participated in debates and public speaking events

Volunteer, Anytown Community Center, [Month Year]

• Organized community events and assisted individuals in need

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VI. Achievements

• Dean's List, [University Name], [Year]

• Outstanding Performance Award, [Previous Company Name], [Year]

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VII. Certifications

• Customer Service Excellence Certification, Anytown Institute, [Year]

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VIII. Volunteer Experience

• Event Coordinator, Anytown Animal Shelter, [Year]

• Assisted with fundraising events and coordinated adoption drives

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