BPO Fresher Resume
BPO Fresher Resume
Address: [YOUR ADDRESS]
Phone Number: [YOUR PHONE NUMBER]
LinkedIn: https://www.linkedin.com/in/your_own_profile
I. Objective
A detail-oriented and enthusiastic individual seeking a position as a Customer Service Representative to utilize strong communication skills and passion for assisting customers, while contributing to the organization's success.
II. Education
Bachelor of Arts in Communication
[University Name]
2050
GPA: 3.8
III. Skills
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Excellent verbal and written communication skills
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Strong problem-solving abilities
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Proficient in Microsoft Office Suite
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Ability to multitask and work efficiently under pressure
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Strong attention to detail
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Adaptability and quick learner
IV. Experience
Intern
[Previous Company Name], [Month Year] - [Month Year]
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Assisted with various customer service tasks, including answering inquiries via phone and email
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Provided support to the team in handling customer complaints and resolving issues promptly
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Collaborated with team members to ensure customer satisfaction and retention
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Developed proficiency in using CRM software for data entry and tracking customer interactions
V. Extracurricular Activities:
Member, University Debate Club, [Month Year]
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Actively participated in debates and public speaking events
Volunteer, Anytown Community Center, [Month Year]
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Organized community events and assisted individuals in need
VI. Achievements
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Dean's List, [University Name], [Year]
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Outstanding Performance Award, [Previous Company Name], [Year]
VII. Certifications
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Customer Service Excellence Certification, Anytown Institute, [Year]
VIII. Volunteer Experience
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Event Coordinator, Anytown Animal Shelter, [Year]
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Assisted with fundraising events and coordinated adoption drives
