Customer Service Data Entry Resume
Customer Service Data Entry Resume
Objective
Dedicated and detail-oriented professional with 5 years of experience in customer service and data entry. Fluent in English and Spanish, I am a 30-year-old female committed to accuracy and efficiency. My birthday is March 15th. Seeking a position where I can utilize my skills to provide exceptional service and contribute to the efficient management of data, while leveraging my strong work ethic and excellent communication skills.
Skills
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Proficient in data entry with a typing speed of 60 words per minute
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Excellent communication skills, both written and verbal
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Strong attention to detail and accuracy
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Familiarity with CRM software and Microsoft Office Suite
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Ability to prioritize tasks and meet deadlines in a fast-paced environment
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Proven track record of resolving customer issues and inquiries in a timely manner
Work Experience
Customer Service Representative
XYZ Company, [City], [State]
[Dates of Employment]
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Provided exemplary customer service to clients via phone, email, and in-person interactions
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Processed orders and returns accurately and efficiently
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Resolved customer complaints and inquiries in a professional and courteous manner
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Entered customer data into the company's database with a high level of accuracy
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Collaborated with other departments to ensure seamless communication and customer satisfaction
Data Entry Clerk
ABC Corporation, [City], [State]
[Dates of Employment]
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Entered and updated customer information in the company's database
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Verified accuracy of data and made necessary corrections
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Prepared and sorted documents for data entry
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Assisted in the development of new data entry procedures to improve efficiency
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Maintained confidentiality and security of sensitive information
Education
Bachelor of Arts in Business Administration
University Name, [City], [State]
[Year of Graduation]
Certifications
Customer Service Excellence Certification, [Certifying Body], [Year]
References
Available upon request.