Assistant Branch Manager Resume

Address: [Your Address]

Phone Number: [Your Phone Number]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Professional Summary

Dedicated and results-driven professional with a proven track record in branch management within the financial industry. Possesses comprehensive knowledge of branch operations, customer service, and team leadership. Seeking to leverage a Bachelor's degree in Business Administration and 5+ years of experience in branch management to excel as an Assistant Branch Manager at [Your Company Name].

Education

Bachelor of Business Administration, [University Name], [Year]

Specialization in Finance
Dean's List honoree for three consecutive semesters

Qualifications & Achievements

Over 5 years of experience in branch management roles, demonstrating exceptional leadership and organizational skills.

Successfully implemented strategies to improve branch performance, resulting in a 15% increase in customer satisfaction.

Led training initiatives that enhanced staff productivity and morale, leading to a 20% reduction in turnover rate.

Proficient in financial analysis, budgeting, and risk management.

Strong interpersonal skills with the ability to build and maintain client relationships.

Expertise in Microsoft Excel, Salesforce CRM, and QuickBooks.

Work Experience

Branch Manager, [Previous Company Name]
[Month Year] – Present

Developed and executed operational plans to achieve branch targets and objectives.

Implemented new customer service protocols, resulting in a 20% increase in customer retention.

Conducted regular performance evaluations and provided coaching to improve staff performance.

Streamlined branch workflows, reducing processing time by 25%.

Assistant Branch Manager, [Previous Company Name]
[Start Date] – [End Date]

Assisted in overseeing daily branch operations, including cash management and customer inquiries.

Coordinated staff schedules and assignments to ensure adequate coverage and efficient service delivery.

Conducted regular audits to ensure compliance with regulatory requirements.

Implemented a customer feedback system, resulting in a 10% improvement in service quality.

Skills

Technical Skills	Interpersonal Skills
Financial Analysis Budget Management Risk Assessment Data Analysis Report Generation	Leadership Team Building Customer Service Communication Problem-Solving