Skilled and energetic waitress with extensive dining service experience. Proficient in wine pairings and certified in wine service. Dedicated to customer satisfaction through prompt, friendly, and knowledgeable service. Capable of multitasking while maintaining a positive attitude. Specializes in personalized wine recommendations and teamwork.
Waitress - Wine Service Specialist [Restaurant Name], [City, State]
[Month, Year] - Present
Provided attentive and personalized service to guests, including assisting with wine selections and recommendations.
Demonstrated extensive knowledge of wine varietals, regions, and flavor profiles to guide guests in their choices.
Utilized salesmanship skills to upsell wine and other beverages, increasing overall revenue.
Ensured proper wine service techniques, including decanting, opening bottles, and serving at appropriate temperatures.
Collaborated with kitchen staff to recommend wine pairings that complemented the menu offerings.
Maintained cleanliness and organization of the wine storage area to preserve wine quality and presentation.
Waitress [Previous Restaurant Name], [City, State]
[Month, Year] - [Month, Year]
Provided excellent customer service by taking orders, delivering food and beverages, and addressing guest inquiries and concerns.
Collaborated with team members to ensure smooth service and guest satisfaction.
Managed cash transactions and accurately processed payments using the POS system.
Assisted in training new staff members on service standards and procedures.
Bachelor of Arts in Hospitality Management [University Name], [City, State]
[Year of Graduation]
Certified Sommelier, Court of Master Sommeliers
WSET Level 2 Award in Wines
Extensive knowledge of wine varietals, regions, and pairings
Exceptional customer service and communication skills
Strong salesmanship and upselling abilities
Ability to work effectively in a fast-paced restaurant environment
Attention to detail and commitment to maintaining high standards of service
Available upon request.
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