Laundry Supervisor Resume
Laundry Supervisor Resume
Phone Number: [YOUR PHONE NUMBER]
Address: [YOUR ADDRESS]
LinkedIn: https://www.linkedin.com/in/your_own_profile
I. Career Objective
Highly motivated and detail-oriented Laundry Supervisor with over 5 years of experience in overseeing laundry operations and managing staff. Seeking to leverage my skills and expertise to contribute to the efficiency and quality control of your esteemed organization.
II. Education
Associate Degree in Hospitality Management
[UNIVERSITY NAME], [LOCATION]
Graduation: [YEAR]
Relevant Coursework:
Hospitality Operations Management: Covers front office management, housekeeping operations, food and beverage management, and revenue strategies in the hospitality industry.
Customer Service Excellence: Exceeds customer expectations, handles complaints, and fosters repeat business.
Hospitality Marketing and Sales: Covers marketing strategies, segmentation, branding, and sales for hospitality businesses.
Hospitality Financial Management: Teaches budgeting, financial analysis, cost control, revenue forecasting, and financial reporting specific to the hospitality sector.
III. Qualifications
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Comprehensive knowledge of laundry operations and procedures
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Proficient in managing inventory, budgeting, and scheduling
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Excellent leadership and team management skills
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Strong commitment to quality control and customer satisfaction
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Ability to train and mentor staff effectively
IV. Skills
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Staff Supervision
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Quality Control
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Inventory Management
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Process Improvement
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Customer Service
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Safety and Compliance
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Time Management
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Conflict Resolution
V. Professional Experience
Laundry Supervisor
[START DATE] – [END DATE]
Responsibilities:
Supervise daily laundry operations, ensuring timely and efficient service
Lead and train a team of 10+ laundry staff, overseeing their performance.
Implement and monitor quality control procedures to ensure high standards
Oversee laundry supplies and equipment inventory, and coordinate orders.
Collaborate to solve issues and ensure satisfaction.
Develop and enforce safety protocols to maintain a safe working environment
Assistant Laundry Supervisor
[START DATE] – [END DATE]
Responsibilities:
Assisted the Laundry Supervisor in managing daily operations
Coordinated work schedules and delegated tasks to staff members
Performed quality checks and ensured health and safety compliance.
Maintained accurate records of laundry processes and inventory
Delivered outstanding customer service by promptly resolving issues.
Trained new employees on proper laundry procedures and equipment use
VI. Achievements
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Cut operational costs by 15% through process and inventory improvements.
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Implemented a quality control system that boosted customer satisfaction by 20%.
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Led a team that achieved a 98% compliance rate in health and safety audits
VII. Certifications
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Certified Laundry & Linen Manager (CLLM)
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OSHA Safety Certification
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First Aid and CPR Certification