Laundry Supervisor Resume

Phone Number: [YOUR PHONE NUMBER]

Address: [YOUR ADDRESS]

LinkedIn: https://www.linkedin.com/in/your_own_profile

I. Career Objective

Highly motivated and detail-oriented Laundry Supervisor with over 5 years of experience in overseeing laundry operations and managing staff. Seeking to leverage my skills and expertise to contribute to the efficiency and quality control of your esteemed organization.

II. Education

Associate Degree in Hospitality Management
[UNIVERSITY NAME], [LOCATION]
Graduation: [YEAR]

Relevant Coursework:

Hospitality Operations Management: Covers front office management, housekeeping operations, food and beverage management, and revenue strategies in the hospitality industry.

Customer Service Excellence: Exceeds customer expectations, handles complaints, and fosters repeat business.

Hospitality Marketing and Sales: Covers marketing strategies, segmentation, branding, and sales for hospitality businesses.

Hospitality Financial Management: Teaches budgeting, financial analysis, cost control, revenue forecasting, and financial reporting specific to the hospitality sector.

III. Qualifications

Comprehensive knowledge of laundry operations and procedures
Proficient in managing inventory, budgeting, and scheduling
Excellent leadership and team management skills
Strong commitment to quality control and customer satisfaction
Ability to train and mentor staff effectively

IV. Skills

Staff Supervision
Quality Control
Inventory Management
Process Improvement
Customer Service
Safety and Compliance
Time Management
Conflict Resolution

V. Professional Experience

Laundry Supervisor
[START DATE] – [END DATE]

Responsibilities:

Supervise daily laundry operations, ensuring timely and efficient service

Lead and train a team of 10+ laundry staff, overseeing their performance.

Implement and monitor quality control procedures to ensure high standards

Oversee laundry supplies and equipment inventory, and coordinate orders.

Collaborate to solve issues and ensure satisfaction.

Develop and enforce safety protocols to maintain a safe working environment

Assistant Laundry Supervisor
[START DATE] – [END DATE]

Responsibilities:

Assisted the Laundry Supervisor in managing daily operations

Coordinated work schedules and delegated tasks to staff members

Performed quality checks and ensured health and safety compliance.

Maintained accurate records of laundry processes and inventory

Delivered outstanding customer service by promptly resolving issues.

Trained new employees on proper laundry procedures and equipment use

VI. Achievements

Cut operational costs by 15% through process and inventory improvements.
Implemented a quality control system that boosted customer satisfaction by 20%.

Led a team that achieved a 98% compliance rate in health and safety audits

VII. Certifications

Certified Laundry & Linen Manager (CLLM)
OSHA Safety Certification
First Aid and CPR Certification