Senior Medical Receptionist Resume

Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Objective

Seeking a position as a Senior Medical Receptionist to utilize strong organizational skills, comprehensive knowledge of medical office procedures, and a dedication to delivering exceptional patient care and administrative support. Eager to contribute to a dynamic healthcare environment and uphold high standards of efficiency and professionalism in patient service.

Professional Experience:

Senior Medical Receptionist

[Current Company Name], [Location]

[Month Year] - Present

Managed patient inquiries, appointments, and admissions efficiently.

Coordinated patient registrations and discharge processes accurately.

Trained and supervised junior staff in reception procedures.

Collaborated with medical staff to optimize patient flow.

Medical Receptionist

[Previous Company Name], [Location]

[Dates of Employment]

Greeted patients and visitors, and directed them to departments.

Scheduled patient appointments and managed calendars.

Managed incoming calls and provided information.

Processed patient payments and insurance claims.

Maintained cleanliness and organization of the reception area.

Education

Associate's Degree in Healthcare Administration

[University Name]

[Graduation Year]

Relevant Coursework:

Medical Office Procedures

Healthcare Ethics and Law

Health Information Management

Medical Terminology

Healthcare Finance and Billing

Skills

Proficient in medical terminology and procedures
Strong interpersonal and communication skills
Excellent organizational and multitasking abilities
Familiarity with electronic medical records (EMR) systems
Ability to maintain confidentiality and professionalism
Attention to detail and accuracy in administrative tasks

Certifications

Certified Medical Administrative Assistant (CMAA)
CPR and First Aid Certification

Additional Training

HIPAA Compliance Training
Customer Service Excellence Workshop
Advanced EMR Software Training

Professional Memberships

American Association of Medical Assistants (AAMA)
Healthcare Information and Management Systems Society (HIMSS)

Awards and Recognition

Employee of the Month, [Month Year]
Excellence in Patient Care Award, [Year]