Senior Medical Receptionist Resume
Address: [YOUR ADDRESS]
Phone Number: [YOUR PHONE NUMBER]
LinkedIn: https://www.linkedin.com/in/your_own_profile
Objective
Seeking a position as a Senior Medical Receptionist to utilize strong organizational skills, comprehensive knowledge of medical office procedures, and a dedication to delivering exceptional patient care and administrative support. Eager to contribute to a dynamic healthcare environment and uphold high standards of efficiency and professionalism in patient service.
Professional Experience:
Senior Medical Receptionist
[Current Company Name], [Location]
[Month Year] - Present
Managed patient inquiries, appointments, and admissions efficiently.
Coordinated patient registrations and discharge processes accurately.
Trained and supervised junior staff in reception procedures.
Collaborated with medical staff to optimize patient flow.
Medical Receptionist
[Previous Company Name], [Location]
[Dates of Employment]
Greeted patients and visitors, and directed them to departments.
Scheduled patient appointments and managed calendars.
Managed incoming calls and provided information.
Processed patient payments and insurance claims.
Maintained cleanliness and organization of the reception area.
Education
Associate's Degree in Healthcare Administration
[University Name]
[Graduation Year]
Relevant Coursework:
Medical Office Procedures
Healthcare Ethics and Law
Health Information Management
Medical Terminology
Healthcare Finance and Billing
Skills
Proficient in medical terminology and procedures
Strong interpersonal and communication skills
Excellent organizational and multitasking abilities
Familiarity with electronic medical records (EMR) systems
Ability to maintain confidentiality and professionalism
Attention to detail and accuracy in administrative tasks
Certifications
Additional Training
HIPAA Compliance Training
Customer Service Excellence Workshop
Advanced EMR Software Training
Professional Memberships
Awards and Recognition
Employee of the Month, [Month Year]
Excellence in Patient Care Award, [Year]
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