Lead Medical Receptionist Resume

Lead Medical Receptionist Resume


Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile


Objective:

Dedicated and experienced Lead Medical Receptionist with over [X] years of experience in healthcare settings, seeking to utilize exceptional organizational and interpersonal skills to effectively manage front desk operations. Eager to contribute to a team-oriented environment focused on providing outstanding patient care and administrative support.


Professional Experience

Lead Medical Receptionist

[Current Company Name], [Location]
[Month Year] – Present

  • Oversee front desk operations, including scheduling and patient inquiries.

  • Train and supervise receptionists, ensuring professional and efficient service.

  • Maintain EMR system, ensuring data accuracy and confidentiality.

  • Handle insurance verification and billing issues.

  • Collaborate with departments to improve administrative processes.

Medical Receptionist

[Previous Company Name], [Location]
[Dates of Employment]

  • Greeted patients and managed inquiries.

  • Scheduled appointments and procedures.

  • Collected and verified insurance information.

  • Assisted with billing and coding tasks.

  • Provided administrative support to medical staff.


Education

Associate Degree in Medical Office Administration

[University Name]
[Graduation Year]

Relevant Coursework:

  • Medical Terminology

  • Health Information Management

  • Medical Office Procedures

  • Medical Coding and Billing

  • Patient Relations and Communication

  • Healthcare Laws and Ethics

  • Anatomy and Physiology


Skills

  • Proficient in electronic medical records (EMR) systems such as Epic and Cerner.

  • Strong interpersonal and communication skills, with the ability to interact effectively with patients, staff, and vendors.

  • Excellent organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

  • Knowledge of medical terminology, insurance processes, and HIPAA regulations.

  • Leadership abilities, including training and supervising staff, resolving conflicts, and fostering a positive work environment.


Certifications

  • Certified Medical Administrative Assistant (CMAA), [Year]

  • CPR Certification (American Heart Association), [Year]


Professional Affiliations

  • Member, American Association of Medical Assistants (AAMA), [Year]

  • Member, National Healthcare Association (NHA), [Year]


Achievements

  • Recognized for outstanding patient service and efficiency in managing front desk operations at City Health Clinic.

  • Awarded Employee of the Month multiple times for exceptional performance and dedication.


Languages

  • Fluent in English and Spanish.

  • Basic proficiency in French, enhancing the ability to assist diverse patient populations.

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