Lead Medical Receptionist Resume

Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Objective:

Dedicated and experienced Lead Medical Receptionist with over [X] years of experience in healthcare settings, seeking to utilize exceptional organizational and interpersonal skills to effectively manage front desk operations. Eager to contribute to a team-oriented environment focused on providing outstanding patient care and administrative support.

Professional Experience

Lead Medical Receptionist

[Current Company Name], [Location]
[Month Year] – Present

Oversee front desk operations, including scheduling and patient inquiries.

Train and supervise receptionists, ensuring professional and efficient service.

Maintain EMR system, ensuring data accuracy and confidentiality.

Handle insurance verification and billing issues.

Collaborate with departments to improve administrative processes.

Medical Receptionist

[Previous Company Name], [Location]
[Dates of Employment]

Greeted patients and managed inquiries.

Scheduled appointments and procedures.

Collected and verified insurance information.

Assisted with billing and coding tasks.

Provided administrative support to medical staff.

Education

Associate Degree in Medical Office Administration

[University Name]
[Graduation Year]

Relevant Coursework:

Medical Terminology

Health Information Management

Medical Office Procedures

Medical Coding and Billing

Patient Relations and Communication

Healthcare Laws and Ethics

Anatomy and Physiology

Skills

Proficient in electronic medical records (EMR) systems such as Epic and Cerner.
Strong interpersonal and communication skills, with the ability to interact effectively with patients, staff, and vendors.
Excellent organizational skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Knowledge of medical terminology, insurance processes, and HIPAA regulations.
Leadership abilities, including training and supervising staff, resolving conflicts, and fostering a positive work environment.

Certifications

Certified Medical Administrative Assistant (CMAA), [Year]
CPR Certification (American Heart Association), [Year]

Professional Affiliations

Member, American Association of Medical Assistants (AAMA), [Year]
Member, National Healthcare Association (NHA), [Year]

Achievements

Recognized for outstanding patient service and efficiency in managing front desk operations at City Health Clinic.
Awarded Employee of the Month multiple times for exceptional performance and dedication.

Languages

Fluent in English and Spanish.
Basic proficiency in French, enhancing the ability to assist diverse patient populations.