Restaurant Supervisor Resume

Phone: [Your Phone Number]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Address: [Your Address]

Professional Summary

Experienced Restaurant Supervisor with over 10 years of experience in managing restaurant operations, leading teams, and ensuring excellent customer service. Proven ability to increase efficiency, enhance guest satisfaction, and drive sales growth. Looking to leverage my expertise to contribute to the success of a dynamic and high-quality dining establishment.

Professional Experience

Restaurant Supervisor
[Current/Recent Company Name] | [Location]

[Month Year] - Present

Supervise daily restaurant operations to ensure smooth service.
Train, mentor, and evaluate staff performance, leading a team of 25 employees.
Resolve customer complaints and provide exceptional guest service.
Manage inventory, order supplies, and oversee vendor relationships.
Implement and monitor health and safety standards in compliance with regulations.
Assist in budgeting, forecasting, and cost control to achieve financial targets.

Key Achievements

Increased customer satisfaction scores by 20% through enhanced service protocols.
Reduced inventory costs by 15% by implementing a more efficient supply management system.
Successfully managed staff schedules, reducing overtime expenses by 10%.

Assistant Restaurant Supervisor
[Previous Company Name] | [Location]

[Month Year] - [Month Year]

Supported the Restaurant Supervisor in daily operations and staff supervision.
Coordinated staff schedules and managed shift changes.
Assisted in training new employees and conducting performance reviews.
Handled customer inquiries and resolved issues promptly.

Key Achievements

Improved employee retention rates by 25% through better training programs.
Contributed to a 12% increase in sales by upselling specials and promotions.

Education

Bachelor of Science in Hospitality Management
[University Name] – [Location]
Graduated: [Month Year]

Key Skills

Team Leadership & Training
Customer Service Excellence
Inventory Management
Conflict Resolution
Scheduling & Staff Management
Health & Safety Compliance
Budgeting & Cost Control
POS & Reservation Systems

Certifications

ServSafe Food Protection Manager Certification – [Issuing Organization] | [Year]
Certified Restaurant Supervisor (CRS) – [Issuing Organization] | [Year]

Professional Affiliations

Member of the National Restaurant Association
Member of the International Food and Beverage Association

Additional Information

Languages: Fluent in English and Spanish.
Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and various restaurant management software such as Toast POS, OpenTable, and Restaurant365.
Volunteer Work: Volunteer coordinator for annual community food festival, organizing food stalls and managing volunteer teams.
Awards: Recipient of the "Outstanding Service Award" at Fine Dining Experience, 2051.
Hobbies: Enjoys exploring new culinary trends, participating in cooking classes, and wine-tasting events.