Patient Access Supervisor Resume
Phone: [Your Phone Number]
LinkedIn: https://www.linkedin.com/in/your_own_profile
Address: [Your Address]
Professional Summary
Experienced healthcare professional with years in healthcare administration, specializing in patient access management. Proven ability to optimize registration, scheduling, and insurance verification to improve efficiency and patient satisfaction. Skilled in leading teams, ensuring regulatory compliance, and driving continuous improvement. Ready to excel as a Patient Access Supervisor.
Professional Experience
Patient Access Supervisor
Healthy Horizons Medical Center | New York, NY
January 2055 - Present
Managed patient registration processes, accurately capturing and verifying demographic and insurance information.
Implement efficient workflows to optimize patient flow and minimize wait times.
Lead a team of 12 representatives, ensuring high performance and adherence to protocols.
Collaborate with clinical departments to resolve access issues and enhance patient experience.
Conduct regular audits for data accuracy and regulatory compliance.
Develop and deliver training programs for staff skill enhancement.
Patient Access Representative
CityCare Hospital | Brooklyn, NY
June 2050 - December 2054
Handle patient registration and verify demographic and insurance information.
Address inquiries regarding access, billing, and insurance coverage.
Coordinate with clinical staff for seamless admissions and discharges.
Maintain strict confidentiality and HIPAA compliance in handling patient data.
Utilize EHR systems for accurate documentation and tracking.
Contribute to hospital-wide quality improvement initiatives.
Education
Bachelor's Degree in Healthcare Administration,
MedCity University – New York, NY
Graduated: May 2050
Certifications
Skills
Proficient in healthcare administration software, including Epic Systems and Cerner
Excellent communication and interpersonal skills
Strong leadership and team management abilities
Attention to detail and accuracy in data entry and record-keeping
Knowledge of healthcare regulations and compliance requirements
Ability to work effectively in a fast-paced and dynamic healthcare environment
Proven problem-solving skills in resolving complex patient access issues.
Excellent conflict resolution skills, able to handle difficult situations with professionalism and empathy
Additional Information
Fluent in Spanish
Volunteer experience at a local community health clinic, assisting with patient intake and education
Member of the National Association of Healthcare Access Management (NAHAM)
Flexible schedule, able to work evenings and weekends as needed
Resume Templates @ Template.net
