Medical Virtual Assistant Resume

Phone Number: [YOUR PHONE NUMBER]

Address: [YOUR ADDRESS]

LinkedIn: https://www.linkedin.com/in/your_own_profile

I. Professional Summary

Dedicated and detail-oriented Medical Virtual Assistant with over [number] years of experience providing administrative support to healthcare professionals. Proficient in managing electronic health records, appointment scheduling, and patient communication. Excellent communication skills and a thorough understanding of medical terminology, HIPAA compliance, and healthcare procedures. Seeking to contribute to a dynamic team in a Medical Virtual Assistant role.

II. Education

Associate Degree in Medical Administration

[MEDICAL SCHOOL NAME]
Graduated: [DATE]

III. Professional Experience

Medical Virtual Assistant | [CURRENT HOSPITAL NAME] | [START DATE]-Present

Managed and updated over 500 patient records using advanced EHR systems (e.g., Epic, Cerner), ensuring compliance with HIPAA standards and timely updates.

Coordinated patient appointments efficiently, reducing scheduling conflicts by 25% through proactive communication and patient triaging.

Addressed patient inquiries via secure messaging platforms and phone calls, delivering prompt and empathetic assistance.

Assisted healthcare providers in generating comprehensive medical reports and documentation with precise attention to detail.

Administrative Assistant | [PREVIOUS HOSPITAL NAME] | [START DATE] - [DATE]

Provided administrative support to a team of healthcare professionals, managing schedules and patient communication effectively.

Maintained patient records with strict adherence to HIPAA regulations, ensuring confidentiality and accuracy in documentation.

Facilitated smooth telehealth sessions by coordinating technology platforms and troubleshooting technical issues.

Supported billing and coding efforts, ensuring compliance and accuracy in medical billing submissions.

IV. Skills

Electronic Health Records (EHR) Management: Proficient in Epic, Cerner, and Meditech systems.
Medical Billing and Coding: Knowledgeable in ICD-10 and CPT coding guidelines with a track record of accurate submissions.
Appointment Scheduling: Expertise in using practice management software like NextGen, Athenahealth, and Allscripts.
Patient Communication and Support: Skilled in guiding patients through their healthcare journey, including managing insurance queries and referrals.
HIPAA Compliance: Extensive experience in ensuring patient data confidentiality and compliance with healthcare regulations.
Medical Terminology: Fluent in medical terminology, with experience in interpreting complex medical documents.
Data Entry and Documentation: Efficient in data entry and maintaining detailed medical records.
Telehealth Coordination: Proficient in leveraging telehealth platforms such as Zoom for Healthcare, and Doxy. me, and Microsoft Teams to facilitate virtual care.
Microsoft Office Suite: Advanced user, with expertise in Word, Excel, and PowerPoint for documentation and reporting.
Strong Organizational Skills: Able to prioritize and manage multiple tasks effectively, ensuring smooth administrative workflows.

V. Certifications

Certified Medical Administrative Assistant (CMAA)
HIPAA Certification