Receptionist Administrative Resume

Address: [Your Address]

Contact Number: [Your Phone Number]

LinkedIn: https://www.linkedin.com/in/your_own_profile

I. Career Objective

A dedicated and personable individual with a passion for customer service and administrative excellence, seeking a Receptionist position. Bringing strong skills in front desk operations, administrative support, and a commitment to enhancing office efficiency through clear communication and strong organizational abilities. Eager to contribute to a dynamic team environment where professionalism and a welcoming demeanor are valued.

II. Education

Bachelor of Business Administration | [Univesity Name], [City, State] | [Year Graduated]

Relevant Coursework:

Business Communication

Organizational Behavior

Financial Accounting

Marketing Management

III. Qualification

Knowledge of office management systems and procedures
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent written and verbal communication skills
Ability to multitask and prioritize tasks effectively
Strong organizational and planning skills

IV. Skills

Customer Service
Scheduling and Appointment Coordination
Front Desk Operations
Data Entry and Document Management
Telephone Etiquette
Problem-Solving

V. Professional Experience

Receptionist/Administrative Assistant | [Current Company Name], [City, State] | [Start Date] - Present

Greet and direct visitors, clients, and employees upon entry

Answer, screen, and forward incoming phone calls

Schedule and manage appointments and meetings

Maintain office supplies inventory and order as needed

Assist in administrative tasks such as filing, copying, and data entry

Front Desk Receptionist | [Previous Company Name], [City, State] | [Start Date - End Date]

Provided excellent customer service and greeted clients warmly

Managed phone lines and transferred calls to relevant departments

Handled correspondence via email, fax, and mail

Assisted in preparing reports and presentations for meetings

VI. Achievements

Recognized as “Employee of the Month” for exceptional customer service
Successfully reorganized the filing system, reducing retrieval time by 30%

VII. Certification

Certified Administrative Professional (CAP)
Front Desk Customer Service and Management Certification

VIII. Additional Information

Fluent in both English and Spanish, enhancing the ability to assist a diverse client base
Proficient in using office equipment such as printers, scanners, and fax machines
Experienced in handling confidential information with discretion
Completed a course in Conflict Resolution and Effective Communication
Volunteered at local community centers, providing administrative support and customer service assistance