Receptionist Administrative Resume

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Address: [Your Address]

Contact Number: [Your Phone Number]

LinkedIn: https://www.linkedin.com/in/your_own_profile

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I. Career Objective

A dedicated and personable individual with a passion for customer service and administrative excellence, seeking a Receptionist position. Bringing strong skills in front desk operations, administrative support, and a commitment to enhancing office efficiency through clear communication and strong organizational abilities. Eager to contribute to a dynamic team environment where professionalism and a welcoming demeanor are valued.

II. Education

Bachelor of Business Administration | [Univesity Name], [City, State] | [Year Graduated]

Relevant Coursework:

• Business Communication

• Organizational Behavior

• Financial Accounting

• Marketing Management

III. Qualification

• Knowledge of office management systems and procedures

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Excellent written and verbal communication skills

• Ability to multitask and prioritize tasks effectively

• Strong organizational and planning skills

IV. Skills

• Customer Service

• Scheduling and Appointment Coordination

• Front Desk Operations

• Data Entry and Document Management

• Telephone Etiquette

• Problem-Solving

V. Professional Experience

Receptionist/Administrative Assistant | [Current Company Name], [City, State] | [Start Date] - Present

• Greet and direct visitors, clients, and employees upon entry

• Answer, screen, and forward incoming phone calls

• Schedule and manage appointments and meetings

• Maintain office supplies inventory and order as needed

• Assist in administrative tasks such as filing, copying, and data entry

Front Desk Receptionist | [Previous Company Name], [City, State] | [Start Date - End Date]

• Provided excellent customer service and greeted clients warmly

• Managed phone lines and transferred calls to relevant departments

• Handled correspondence via email, fax, and mail

• Assisted in preparing reports and presentations for meetings

VI. Achievements

• Recognized as “Employee of the Month” for exceptional customer service

• Successfully reorganized the filing system, reducing retrieval time by 30%

VII. Certification

• Certified Administrative Professional (CAP)

• Front Desk Customer Service and Management Certification

VIII. Additional Information

• Fluent in both English and Spanish, enhancing the ability to assist a diverse client base

• Proficient in using office equipment such as printers, scanners, and fax machines

• Experienced in handling confidential information with discretion

• Completed a course in Conflict Resolution and Effective Communication

• Volunteered at local community centers, providing administrative support and customer service assistance

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