Grocery Store Cashback Program

I. Introduction

This Grocery Store Cashback Program of [Your Company Name] is designed to reward our loyal customers with cash back on their purchases. This program aims to enhance customer satisfaction, increase repeat business, and provide added value for our shoppers. This document outlines the details of the program, including eligibility, earning cashback, and redeeming rewards.

II. Program Eligibility

A. Eligible Customers

1. Membership Requirement: Customers must be members of [Your Company Name]'s loyalty program to participate in the cashback program. Membership is free and can be obtained by signing up online or at any store location.

2. Age Restriction: Participants must be at least [18] years old to enroll in the cashback program. Proof of age may be required during the sign-up process.

3. Residency Requirement: The program is open to residents of the United States who shop at our physical or online stores.

B. Excluded Individuals

1. Employees: Employees of [Your Company Name] and their immediate family members are not eligible to participate in the cashback program.

2. Contractors and Vendors: Individuals who work as contractors or vendors for [Your Company Name] are excluded from participating in the program.

3. Third-Party Affiliates: Partners and affiliates who have a business relationship with [Your Company Name] are not eligible for the cashback program.

III. Earning Cashback

A. Qualifying Purchases

1. Eligible Products: Cashback can be earned on the purchase of eligible grocery items, including fresh produce, dairy products, and pantry staples. A complete list of eligible products can be found on our website.

2. Ineligible Products: Certain items, such as alcohol, tobacco, and gift cards, do not qualify for cashback. Promotional and clearance items may also be excluded from earning cashback.

3. Purchase Methods: Cashback can be earned on purchases made in-store or online. Ensure that your membership ID is used at checkout to track and accumulate cashback.

B. Cashback Rates

1. Base Rate: Members earn [2]% cashback on all eligible purchases. This rate is subject to change and will be communicated through our website and in-store announcements.

2. Promotional Rates: From time to time, [Your Company Name] may offer promotional cashback rates on select items or during special events. Details of these promotions will be advertised in advance.

3. Bonus Opportunities: Members may earn additional cashback by participating in special events, completing surveys, or reaching spending milestones.

IV. Redeeming Cashback

A. Redemption Process

1. Minimum Balance: Members must accumulate a minimum of [$10] in cashback before it can be redeemed. Cashback balances can be tracked through the member's online account.

2. Redemption Methods: Cashback can be redeemed as a discount on future purchases or as a statement credit on the member's account. The chosen method must be selected during the redemption process.

3. Expiration: Cashback rewards expire [12] months after they are earned. Members will receive notifications before their rewards expire to encourage timely redemption.

B. Redemption Restrictions

1. Non-Transferable: Cashback rewards are non-transferable and can only be used by the member who earned them. Sharing or transferring cashback is not allowed.

2. No Cash Payout: Cashback rewards cannot be exchanged for cash. They must be redeemed according to the methods specified in this program.

3. Fraud Prevention: [Your Company Name] reserves the right to investigate and invalidate any cashback earned through fraudulent activities or abuse of the program.

V. Contact Information

For any inquiries regarding the cashback program, please contact us at:

• Email: [Your Company Email]

• Phone: [Your Company Number]

We are committed to providing the best shopping experience for our valued customers.

Grocery Store Templates @ Template.net