Restaurant Supervisor Resume
Restaurant Supervisor Resume
Alex Simmons
123 Maple Street
Chicago, IL 60614
[email protected]
222 555 7777
Professional Summary
Experienced Restaurant Supervisor with over 6 years in managing high-end dining establishments. Skilled in team leadership, customer relations, and operational management. Proven ability to enhance service quality and drive operational efficiency. Seeking to bring expertise and enthusiasm to [YOUR COMPANY NAME] as a Restaurant Supervisor.
Experience
Restaurant Supervisor
The Gourmet Haven, Chicago, IL
June 2052 – Present
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Supervise a team of 25 staff members, including servers, bartenders, and kitchen personnel, ensuring exceptional service and smooth daily operations.
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Conduct pre-shift briefings to communicate daily specials, promotions, and service standards.
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Develop and implement staff training programs, improving service delivery and staff retention.
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Oversee inventory management, including ordering and stocking supplies, reducing waste by 15%.
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Resolve customer complaints and issues promptly, achieving a 95% customer satisfaction rate.
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Collaborate with kitchen staff to update and refine menu offerings based on customer feedback and seasonal ingredients.
Assistant Restaurant Supervisor
Bella Italia, Los Angeles, CA
January 2050 – May 2052
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Assisted in managing daily restaurant operations, including staff scheduling and shift oversight.
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Supported the Restaurant Supervisor in ensuring compliance with health and safety regulations.
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Monitored staff performance and provided feedback to enhance service quality.
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Coordinated with the kitchen to ensure timely preparation and delivery of meals.
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Managed cash and credit transactions, ensuring accurate financial reporting and reconciliation.
Restaurant Host
Seaside Grill, San Francisco, CA
March 2048 – December 2049
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Greeted and seated guests, managing reservations and optimizing table allocation.
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Delivered exceptional customer service, addressing guest inquiries and resolving issues.
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Assisted in training new hosts, ensuring consistency in guest experience and service quality.
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Assisted in organizing special events and coordinating private dining arrangements.
Education
Associate of Applied Science in Hospitality Management
Chicago City College, Chicago, IL
Graduated: May 2048
Certified Restaurant Manager (CRM)
National Restaurant Association
Certified: January 2051
Skills
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Team Leadership & Staff Training
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Customer Service Excellence
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Inventory Management
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Conflict Resolution
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Food Safety & Sanitation
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Cash Handling & Financial Reporting
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Scheduling & Shift Management
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Menu Development & Planning
Certifications
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Food Handler’s Certification, Illinois Department of Public Health
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First Aid & CPR Certified
Professional Affiliations
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Member, National Restaurant Association
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Member, American Culinary Federation
References
Available upon request.