Restaurant Supervisor Resume

Alex Simmons
123 Maple Street
Chicago, IL 60614
[email protected]
222 555 7777

Professional Summary

Experienced Restaurant Supervisor with over 6 years in managing high-end dining establishments. Skilled in team leadership, customer relations, and operational management. Proven ability to enhance service quality and drive operational efficiency. Seeking to bring expertise and enthusiasm to [YOUR COMPANY NAME] as a Restaurant Supervisor.

Experience

Restaurant Supervisor
The Gourmet Haven, Chicago, IL
June 2052 – Present

Supervise a team of 25 staff members, including servers, bartenders, and kitchen personnel, ensuring exceptional service and smooth daily operations.
Conduct pre-shift briefings to communicate daily specials, promotions, and service standards.
Develop and implement staff training programs, improving service delivery and staff retention.
Oversee inventory management, including ordering and stocking supplies, reducing waste by 15%.
Resolve customer complaints and issues promptly, achieving a 95% customer satisfaction rate.
Collaborate with kitchen staff to update and refine menu offerings based on customer feedback and seasonal ingredients.

Assistant Restaurant Supervisor
Bella Italia, Los Angeles, CA
January 2050 – May 2052

Assisted in managing daily restaurant operations, including staff scheduling and shift oversight.
Supported the Restaurant Supervisor in ensuring compliance with health and safety regulations.
Monitored staff performance and provided feedback to enhance service quality.
Coordinated with the kitchen to ensure timely preparation and delivery of meals.
Managed cash and credit transactions, ensuring accurate financial reporting and reconciliation.

Restaurant Host
Seaside Grill, San Francisco, CA
March 2048 – December 2049

Greeted and seated guests, managing reservations and optimizing table allocation.
Delivered exceptional customer service, addressing guest inquiries and resolving issues.
Assisted in training new hosts, ensuring consistency in guest experience and service quality.
Assisted in organizing special events and coordinating private dining arrangements.

Education

Associate of Applied Science in Hospitality Management
Chicago City College, Chicago, IL
Graduated: May 2048

Certified Restaurant Manager (CRM)
National Restaurant Association
Certified: January 2051

Skills

Team Leadership & Staff Training
Customer Service Excellence
Inventory Management
Conflict Resolution
Food Safety & Sanitation
Cash Handling & Financial Reporting
Scheduling & Shift Management
Menu Development & Planning

Certifications

Food Handler’s Certification, Illinois Department of Public Health
First Aid & CPR Certified

Professional Affiliations

Member, National Restaurant Association
Member, American Culinary Federation

References

Available upon request.