Demand Letter for Refund Layout

Demand Letter for Refund Layout


September 25, 2024

Elisa West
ABC Electronics
456 Oak Avenue
Chula Vista, CA 91909

Subject: Demand for Refund

Dear Elisa West,

I hope this letter finds you well. I am writing to formally request a refund for the Bluetooth Headphones I purchased on August 15, 2050, for $99.99. The transaction was made via credit card and can be verified with the order number 987654321.

Unfortunately, the product did not meet my expectations due to it being defective; the headphones stopped working after just one week of use. I have attached copies of my receipt and relevant correspondence regarding this matter for your reference:

  • Receipt: The original receipt showing the purchase details.

  • Correspondence: Any previous communication regarding this issue.

As per your company's return policy, I believe I am entitled to a full refund. I would appreciate it if you could process this refund promptly. If I do not receive a response or resolution within 14 days, I may have to take further action to resolve this matter.

Please let me know if you need any additional information to expedite the process. I look forward to your prompt response.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

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