Customer Service Intern Resume Layout
Customer Service Intern Resume Layout
Objective
Seeking a Customer Service Intern position where I can utilize my communication skills, problem-solving abilities, and enthusiasm for helping others to provide a positive customer experience.
Education
Bachelor of Arts in Communication
Anytown University, Anytown, AT
Expected Graduation: May 2024
Experience
1. Sales Associate
Retail Store, Anytown, AT | June 2090 - Present
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Provided excellent customer service by assisting customers with their inquiries and purchases.
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Resolved customer complaints in a professional and timely manner.
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Collaborated with team members to ensure efficient store operations.
2. Front Desk Assistant
Anytown University, Office of Student Services, Anytown, AT | September 2085 - May 2090
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Managed incoming calls and emails, delivering information and assistance to students and parents.
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Scheduled appointments and maintained an organized front desk area.
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Provided administrative support to the student services team.
Relevant Coursework
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Interpersonal Communication
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Business Communication
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Conflict Resolution
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Customer Relationship Management
Skills
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Excellent communication and interpersonal skills
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Strong problem-solving abilities
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Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
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Ability to work in a fast-paced environment
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Bilingual: English and Spanish
Certifications
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Certified Customer Service Professional (CCSP)
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Conflict Resolution and Mediation Skills Training
Extracurricular Activities
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Member, Anytown University Communication Club
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Volunteer, Anytown Community Center
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Peer Mentor, Anytown University Mentorship Program
References
Available upon request.
