Customer Service Intern Resume Layout
Objective
Seeking a Customer Service Intern position where I can utilize my communication skills, problem-solving abilities, and enthusiasm for helping others to provide a positive customer experience.
Education
Bachelor of Arts in Communication
Anytown University, Anytown, AT
Expected Graduation: May 2024
Experience
1. Sales Associate
Retail Store, Anytown, AT | June 2090 - Present
Provided excellent customer service by assisting customers with their inquiries and purchases.
Resolved customer complaints in a professional and timely manner.
Collaborated with team members to ensure efficient store operations.
2. Front Desk Assistant
Anytown University, Office of Student Services, Anytown, AT | September 2085 - May 2090
Managed incoming calls and emails, delivering information and assistance to students and parents.
Scheduled appointments and maintained an organized front desk area.
Provided administrative support to the student services team.
Relevant Coursework
Interpersonal Communication
Business Communication
Conflict Resolution
Customer Relationship Management
Skills
Excellent communication and interpersonal skills
Strong problem-solving abilities
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to work in a fast-paced environment
Bilingual: English and Spanish
Certifications
Certified Customer Service Professional (CCSP)
Conflict Resolution and Mediation Skills Training
Extracurricular Activities
Member, Anytown University Communication Club
Volunteer, Anytown Community Center
Peer Mentor, Anytown University Mentorship Program
References
Available upon request.
Templates
Resume
Templates
