Mid-Level IT Resume

---

Address: 1234 Elm Street, Albuquerque, ST 87101
Email: [Your Email]
Phone: 222 555 7777
LinkedIn: linkedin.com/in/yourprofile

---

Professional Summary

A dedicated IT professional with expertise in technical support, system administration, and network management. Skilled in troubleshooting, system maintenance, and implementing effective solutions to optimize organizational IT infrastructure. Known for excellent problem-solving abilities, effective communication with users, and ensuring a seamless IT environment. Proven ability to manage network security and system performance, with a focus on cloud computing and automation.

Professional Experience

IT Systems Administrator

Tech Innovations Ltd. — Springfield, ST
March 2061 – Present

• Manage a network of 200+ servers, ensuring smooth performance.

• Work with the security team to protect systems from threats.

• Provide support for server, network, and workstation issues.

• Handle cloud services on AWS, including EC2 and S3.

• Automate system updates and maintenance with PowerShell scripts.

IT Support Specialist

DataTech Solutions — Riverdale, ST
June 2053 – February 2061

• Provided IT support for 100+ employees, solving hardware and software problems.

• Installed and updated software on desktops and laptops.

• Assisted with network setup and remote connectivity for employees.

• Helped with security by deploying antivirus software and updates.

• Documented solutions to common IT issues for future reference.

Education

Bachelor of Science in Information Technology
University of Springfield — Springfield, ST
Graduated: May 2053

Certifications

• CompTIA A+ Certification

• Cisco Certified Network Associate (CCNA)

• Microsoft Certified Solutions Associate (MCSA)

• AWS Certified Solutions Architect – Associate (In Progress)

Projects

Cloud Migration Project

• Led a team of 5 to migrate company infrastructure to AWS, reducing operating costs by 30%.

• Configured EC2 instances, implemented S3 storage, and integrated CloudWatch for real-time monitoring and system alerts.

Network Security Enhancement

• Conducted a network security audit and implemented advanced security protocols including VPNs and firewalls.

• Successfully reduced the number of external security threats by 40% through proactive monitoring and system hardening.

Technical Tools and Software

• Operating Systems: Windows Server, Linux (Ubuntu, CentOS), macOS

• Networking: Cisco, Juniper, Fortinet

• Virtualization: VMware, Hyper-V

• Cloud Services: AWS, Microsoft Azure, Google Cloud Platform

• Databases: SQL Server, MySQL

• Scripting Languages: PowerShell, Bash, Python

Professional Associations

• Member — Association for Computing Machinery (ACM)

• Member — Information Systems Security Association (ISSA)

Resume Templates @ Template.net