Free Call Log Outline Report Template
Call Log Outline Report
1. Report Title
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Example: "Daily Call Log Report"
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Date/Time of Report Generation
2. Report Summary
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Brief overview of the report (e.g., total number of calls, key observations)
3. Call Log Details
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Call ID
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Unique identifier for each call
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Date and Time
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Timestamp of when the call was made or received
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Caller Name
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Name of the caller or customer
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Call Type
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Type of call (e.g., Incoming, Outgoing)
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Resolution Status
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Status of the call (e.g., Resolved, Pending, Escalated)
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4. Key Metrics (Optional)
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Total Calls: Total number of calls logged in the report period
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Average Call Duration: Average duration of calls
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Resolution Rate: Percentage of calls resolved vs. pending
5. Conclusion
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Summary of key findings or highlights from the report
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Recommendations for management or relevant stakeholders
