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Detail-oriented Fleet Dispatcher with over 5 years of experience in coordinating transportation logistics and optimizing fleet operations. Adept at route planning, driver communication, and ensuring regulatory compliance. Proven track record of improving efficiency and reducing costs while maintaining high customer satisfaction.
Route Planning and Optimization
Driver Scheduling and Communication
GPS and Fleet Tracking Systems
Compliance with DOT and FMCSA Regulations
Problem-Solving and Decision-Making
Customer Service and Relationship Management
Transportation Management Systems (TMS)
Fleet Maintenance Coordination
FastLane Logistics, Chicago, IL
January 2052 – Present
Scheduled and dispatched a fleet of 50+ vehicles, ensuring timely deliveries.
Monitored vehicle locations using GPS and adjusted routes for efficiency.
Maintained driver logs and ensured compliance with DOT regulations.
Reduced downtime by 25% through proactive maintenance scheduling.
Achieved a 98% on-time delivery rate.
Metro Freight Solutions, Indianapolis, IN
June 2050 – December 2051
Planned and optimized routes for 30 vehicles, cutting fuel costs by 15%.
Coordinated with warehouse staff for timely loading and dispatch.
Resolved driver issues quickly, minimizing delivery delays.
Led the implementation of a new TMS, reducing dispatch time by 20%.
Improved customer satisfaction scores by 12%.
Associate Degree in Logistics and Supply Chain Management
Metropolis Community College, Metropolis, IL
Graduated: [June 2049]
Certified Transportation Professional (CTP) – 2050
DOT Compliance Certification – 2050
Advanced Fleet Dispatch Training – 2049
TMS Platforms: Omnitracs, DispatchTrack
GPS and Fleet Tracking Tools: Fleetio, Geotab
Microsoft Office Suite (Excel, Word, Outlook)
CRM Tools: Salesforce
Reduced fleet downtime by 25% through proactive maintenance coordination.
Implemented an optimized routing system that saved $50,000 annually in operational costs.
Maintained a 98% on-time delivery rate across a multi-state delivery network.
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