Printable Dispatch Manager Resume

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PROFESSIONAL SUMMARY

Dedicated and results-driven Dispatch Manager with over 6 years of experience in optimizing logistics operations, leading dispatch teams, and ensuring timely deliveries. Skilled in route planning, staff management, and resource allocation. Proven track record of improving operational efficiency, reducing delivery delays, and maintaining high standards of customer service. Strong communicator with a focus on safety compliance and performance metrics.

KEY SKILLS

Dispatch Operations Management
Route Optimization & Scheduling
Staff Leadership & Training
Logistics Coordination
Problem-Solving & Conflict Resolution
Client Relations
Performance Metrics & Reporting
Safety Compliance
Fleet Management
Inventory Management
Communication & Interpersonal Skills

PROFESSIONAL EXPERIENCE

Dispatch Manager
Logistics Solutions Inc. – New York, NY
January 2050 – Present

Manage a team of 10 dispatchers, ensuring efficient communication and on-time deliveries.
Optimize routes, reducing delivery times by 15% and improving fuel efficiency by 12%.
Resolve daily operational issues, ensuring smooth delivery operations and high customer satisfaction.
Conduct performance reviews, provide training, and improve team productivity.
Collaborate with fleet management to reduce vehicle breakdowns by 20%.

Senior Dispatcher
Express Freight Co. – Philadelphia, PA
March 2051 – December 2054

Coordinated 30+ daily routes, ensuring timely and efficient deliveries.
Introduced new software, increasing team productivity by 25%.
Trained new dispatchers, reducing training time by 30%.
Monitored driver performance and compliance with safety protocols, reducing accidents by 10%.