IT Product Requirements Document

Scope

This document details the functional and non-functional requirements for Aegis, including software features, performance criteria, and user interface guidelines.

Definitions and Acronyms

Aegis: The IT management software being developed.
API: Application Programming Interface.
UI: User Interface.

I. Product Overview

Product Description

Aegis is an IT management solution designed to streamline IT operations and support. It will provide tools for asset management, incident tracking, and reporting. The software will be integrated with existing IT infrastructure to enhance efficiency.

Key Features

Feature	Description	Priority
Asset Management	Track and manage IT assets including hardware and software.	High
Incident Tracking	Log, track, and resolve IT incidents and service requests.	High
Reporting	Generate reports on asset usage, incident resolution, etc.	Medium
User Management	Admin control for user roles and permissions.	Medium
Integration	Connect with existing IT systems and databases.	High

II. Functional Requirements

User Management

Role-Based Access Control: The system must support diverse user permissions.
User Profiles: Users should be able to view and edit their profile information.

Asset Management

Asset Inventory: Maintain a comprehensive list of all IT assets.
Asset Tracking: Monitor the status and location of assets.

Incident Management

Incident Logging: Users can log new incidents through the UI.
Incident Resolution: Track the progress of incident resolution.

Reporting

Custom Reports: Generate custom reports based on user-defined criteria.
Scheduled Reports: Ability to schedule regular reports.

III. Non-Functional Requirements

Performance

Response Time: The system must support 1000 users with <2s response time.
Scalability: The system should be able to scale to accommodate increased loads.

Security

Data Encryption: All data should be encrypted both at rest and in transit.
Access Control: Implement strong access controls.

Usability

User Interface: The UI must be intuitive and user-friendly.
Documentation: Provide comprehensive user documentation and help resources.

IV. System Architecture

Overview

Aegis will be built using a multi-tier architecture comprising a presentation layer, application layer, and data layer. It will utilize cloud services for scalability and resilience.

Components

Component	Description	Technology
Presentation	The front-end UI of the application.	React, HTML, CSS
Application	The core business logic and processing.	Node.js, Express.js
Data Layer	Database and data management.	MongoDB, AWS RDS

V. Implementation Plan

Development Phases

Planning: Define project scope and schedule.
Design: Create system architecture and design UI/UX.
Development: Implement features and functionalities.
Testing: Conduct thorough testing for functionality, performance, and security.
Deployment: Deploy the system to the production environment.
Maintenance: Provide ongoing support and updates.

Timeline

Phase	Duration	Start Date	End Date
Planning	2 weeks	01/01/2050	14/01/2050
Design	4 weeks	15/01/2050	11/02/2050
Development	8 weeks	12/02/2050	08/04/2050
Testing	4 weeks	09/04/2050	06/05/2050
Deployment	2 weeks	07/05/2050	20/05/2050
Maintenance	Ongoing	21/05/2050	-