Front Desk Medical Resume

Address: [Your Address]

Contact Number: [Your Phone Number]

LinkedIn: https://www.linkedin.com/in/your_own_profile

I. Career Objective

Dedicated and organized professional with over [x] years of experience in front desk and medical administration roles. Seeking the position of Front Desk Medical Receptionist to utilize my expertise in patient interaction, scheduling, and office management to enhance patient satisfaction and support healthcare teams.

II. Professional Experience

Front Desk Receptionist | [Current Company Name], [City, State] | [Start Date] - Present

Greeted and assisted an average of 80 patients daily, fostering a welcoming environment.

Managed patient appointments and follow-ups using advanced Electronic Health Record (EHR) systems.

Responded promptly and effectively to patient inquiries, ensuring exceptional customer service.

Coordinated with medical staff to optimize workflow and ensure timely patient care.

Handled patient registrations, insurance verifications, and billing procedures accurately.

Administrative Assistant | [Previous Company Name], [City, State] | [Start Date - End Date]

Provided comprehensive administrative support to healthcare providers, ensuring smooth operations.

Maintained and organized electronic medical records with strict confidentiality.

Scheduled patient appointments, confirmed bookings, and managed cancellations efficiently.

Delivered exceptional customer service via various communication channels.

Assisted in training new front desk staff, ensuring adherence to quality standards.

III. Education

Associate Degree in Health Administration | [Univesity Name], [City, State] | [Year Graduated]

Relevant Responsibilities:

Completed coursework in healthcare management, medical ethics, and office administration.

Proficient in healthcare finance, billing procedures, and Electronic Health Record (EHR) systems.

Developed skills in medical terminology, coding, and insurance processes.

Gained hands-on experience through a practicum in front desk operations.

Engaged in group projects focusing on healthcare policy and compliance.

Maintained a high GPA while actively participating in student organizations.

IV. Skills

Proficient in utilizing advanced Electronic Health Record (EHR) systems and medical billing software.
Excellent written and verbal communication skills for effective patient and colleague interaction.
Strong organizational skills with multitasking abilities in a fast-paced environment.
In-depth knowledge of medical terminology and healthcare procedures.
Exceptional customer service skills with a focus on patient satisfaction.
Ability to handle sensitive information with discretion and professionalism.

V. Certifications

Certified Medical Administrative Assistant (CMAA)
National Healthcare Association (NHA)
Issued: [Date Issued]

VI. Professional Affiliations

Member, American Association of Medical Assistants (AAMA)
Associate Member, Healthcare Information and Management Systems Society (HIMSS)

VII. Additional Information

Volunteer, [City] Community Health Fair (Annual Event)
Participated in Continuing Education Programs focused on medical office management and patient care.