Dental Office Administrator Resume

Phone: [Your Phone Number]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Address: [Your Address]

Objective

Dedicated and detail-oriented Dental Office Administrator with over [x] years of experience managing day-to-day operations, ensuring smooth workflow, and delivering exceptional patient care. I am seeking to leverage my expertise to contribute effectively to the success of your dental practice.

Key Qualifications

Proven ability to manage day-to-day administrative operations of a dental office
Strong understanding of dental terminology and procedures
Proficient in dental office software (Dentrix, Eaglesoft)
Excellent communication and customer service skills
Ability to handle billing, coding, and insurance claims efficiently
Strong organizational skills and attention to detail

Professional Experience

Dental Office Administrator

[Dental Office Name] | [City, State]

[Month Year] - Present

Managed the scheduling of appointments for multiple dentists, ensuring optimal use of office time and resources.
Oversaw patient records, ensuring accuracy and confidentiality.
Handled billing processes and insurance claims, resolving issues with patients and insurance companies.
Trained and supervised front desk staff, enhancing office efficiency and customer service.
Implemented new office procedures that increased patient satisfaction by 20%.

Administrative Assistant

[Previous Dental Office Name] | [City, State]

[Month Year] - [Month Year]

Assisted in daily office operations, including patient check-ins and check-outs.
Managed patient communication, including appointment reminders and follow-ups.
Processed payments and managed office inventory.
Assisted in the transition to a new electronic health records system, ensuring a smooth process.

Education

Associate Degree in Business Administration
[College/University Name] | [City, State]
Graduated: [Month Year]

Certifications

Certified Dental Office Administrator (CDOA)
HIPAA Compliance Certification

Skills

Administrative Skills: Scheduling and coordination, patient record management, billing and insurance handling, staff supervision and training.
Technical Skills: Dental office software, Microsoft Office Suite, electronic health records, medical coding and billing.
Soft Skills: Communication, customer service, organizational skills, attention to detail.

Additional Information

Languages: Fluent in English and Spanish, offering bilingual support to diverse patient populations.
Volunteer Work: Volunteer at Local Community Health Clinic, providing administrative support and patient care assistance.
Professional Memberships: Member of the American Association of Dental Office Managers (AADOM).
Workshops and Seminars: Attended workshops on Advanced Dental Office Management, Patient Communication Strategies, and Insurance Claim Processing.