Free Master Service Agreement Template

MASTER SERVICES AGREEMENT

This Master Services Agreement (the “Agreement”) is entered into this [date] (the “Effective Date”), by and between [Your Company Name] having its principal place of business at [Your Company Address] (“Service Provider”), and [Client's Name] having its principal place of business at [Client Address] (“Client”).

1. SCOPE OF SERVICES

1.1 Description of Services

Provider shall perform the services (the "Services") as described in individual orders, projects, or proposals that are agreed to in writing by both the Provider and the Client. The Services may include but are not limited to:

List of specific services

  • Design and development of a custom website

  • Digital marketing strategy consulting

  • Legal advisory services on contractual matters

Additional services as mutually agreed upon

  • Ongoing website maintenance and updates

  • Training sessions for client's staff on marketing strategies

  • Follow-up consultations on legal compliance issues

1.2 Amendments to Services

The Provider reserves the right to amend the Services based on the changing needs of the Client, provided that such modifications are within the reasonable scope of the original agreement and do not impose undue hardship on either party.

2. PAYMENT TERMS

2.1 Fees and Payments

As part of the agreement for the Services provided, the Client has agreed to compensate the Provider with a predetermined fee, which has been mutually agreed upon by both parties. The terms of payment that may be included in this agreement are as follows:

  • Upfront payment upon signing the Agreement

  • Recurring payments on a monthly/quarterly basis

  • Payment milestones tied to deliverables

2.2 Late Payments and Suspension

Any overdue payments shall accrue interest at the maximum lawful rate. If any amount due under this Agreement is not received by Provider by the due date, Provider has the right to suspend Services until such payment is received.

3. RESPONSIBILITIES

3.1 Provider's Responsibilities

The Provider holds the responsibility of ensuring that all the services they perform are in strict accordance with professional and ethical standards. This encompasses:

  • Timely delivery of Services

  • Maintaining confidentiality as per the Agreement

  • Compliance with applicable laws and regulations

3.2 Client's Responsibilities

The Client has the responsibility of actively cooperating with the Provider to ensure the timely completion of the Services that have been agreed upon. This cooperation encompasses several aspects which include:

  • Providing necessary information and materials

  • Approving deliverables promptly

  • Paying fees as per the agreed terms

4. CONFIDENTIALITY

4.1 Confidential Information

The Provider and the Client agree to keep all confidential information received from each other confidential and to use it strictly for this Agreement. Confidential information includes but is not limited to:

  • Business plans and strategies

  • Financial information

  • Trade secrets and proprietary data

4.2 Non-Disclosure Obligations

The parties agree not to disclose any confidential information obtained from each other unless required by law or with explicit written consent from the disclosing party.

5. DISPUTE RESOLUTION

5.1 Negotiation

If any disagreements or disputes should arise regarding the terms and conditions of this Agreement, it is the mutual understanding and agreement of all involved parties that such matters will be addressed and resolved through negotiations undertaken in good faith.

5.2 Arbitration

Should the negotiation process fail to bring about a desirable resolution, the parties involved in the dispute will inevitably resort to arbitration as their secondary line of action. The ensuing arbitration process will be executed in full compliance with the established rules and guidelines put forth by the American Arbitration Association. Following the conclusion of the arbitration process, the final decision made by the arbitrator will be regarded as binding and shall be adhered to by all parties involved.

6. SIGNATURE

Each party, intending to be legally bound, has caused its authorized representative to execute this Agreement as of the Effective Date.

[Your Name]

[Your Company Name]

[Client's Name]

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