Free Response Letter to a Complaint Template
Response Letter To A Complaint
June 28, 2050
[Recipient's Name]
[Street, City, State, Zip Code]
Dear [Recipient's Name],
I hope this letter finds you well. I am writing to you in response to the complaint you made recently about our services. Firstly, I would like to thank you for taking the time to bring this matter to our attention. Your feedback is imperative to us as it helps us better our service.
According to the complaint received, you've faced inconvenience due to [...]. I deeply regret the discomfort caused, as it is not in accordance with our brand standards. We strive to ensure our patrons only experience top-notch service, however, it seems that we have fallen short this time.
Upon receiving your complaint, we took immediate action to address the concern. Our teams have conducted a thorough investigation and are working around the clock to rectify this matter. Furthermore, we are taking measures to ensure that such mishaps do not recur in the future.
I kindly request you to give us another opportunity to serve you and regain your trust. Should you have any other queries or feedback, please do not hesitate to contact us.
Once again, thank you for your understanding and for allowing us the chance to correct our mistakes. We deeply appreciate your patience and look forward to serving you better in the future.
Yours Sincerely,
[Your Name]
[Your Position]
[Your Contact Information]
[Your Company Name]
