Official Explanation Letter
Official Explanation Letter
[YOUR NAME]
[YOUR POSITION]
[YOUR COMPANY ADDRESS]
[YOUR EMAIL]
[YOUR PHONE NUMBER]
[DATE]
[RECIPIENT NAME]
[RECIPIENT POSITION]
[RECIPIENT ADDRESS]
Dear [RECIPIENT NAME],
I am writing to provide a detailed explanation regarding [ISSUE DESCRIPTION] that has been brought to our attention on [DATE]. This letter aims to address and clarify the matter thoroughly.
Following the incident on [DATE] concerning [EVENT OR DECISION], it was evident that a misunderstanding had occurred. In response, we have conducted a comprehensive review to ensure all facets of the situation are properly understood and to prevent any future occurrences.
The sequence of events leading to [EVENT OR DECISION] was influenced by [CIRCUMSTANCES AND REASONS]. It is important to note that the actions taken were based on the information available at the time and were in accordance with [LAWS/POLICIES].
In light of these events, we have taken the following steps to address the issue:
-
[STEPS TAKEN].
-
[FURTHER ACTIONS OR MEASURES].
We have attached relevant documents, including [DOCUMENTS LISTED], which provide additional details and context for the decisions made.
We regret any confusion or inconvenience this may have caused and are actively working to enhance our procedures to ensure clarity and transparency in all our operations.
Should you need further information or wish to discuss this in more detail, please feel free to contact me directly at [PHONE] or via [EMAIL]. I am committed to resolving this matter to our mutual satisfaction and maintaining the integrity of our processes.
Thank you for your understanding and attention to this explanation.
Yours sincerely,
[YOUR NAME]
[YOUR POSITION]
