Sample Formal Customer Complaint Letter
Sample Formal Customer Complaint Letter
Customer Service Department
BlueLeaf Electronics
Miami, FL 33101
Dear Sir/Madam,
I am writing to formally complain about a Smart TV (Model XYZ-123) that I purchased from your company on September 15, 2054. The TV has not met my expectations due to a malfunctioning screen that displays distorted images and flickers constantly.
I have contacted your customer service team twice, on September 20, 2054, and September 25, 2054, but unfortunately, the response has been unsatisfactory. The issue remains unresolved, and I am now requesting a prompt resolution, either through a replacement, repair, or a full refund, as per my consumer rights.
I trust that this matter will be dealt with swiftly and to my satisfaction. Please respond within 7 business days with a resolution.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Email]
